Michael Shoff

Michael Shoff Email and Phone Number

Administrative VP at Sarno and Son @ Tuxedo by Sarno
Michael Shoff's Location
Greater Scranton Area, United States, United States
Michael Shoff's Contact Details

Michael Shoff personal email

n/a
About Michael Shoff

LGBTQ+ Ally with 25 years of experience in the formal wear industry, I've had the opportunity to work in customer-centric, creative, and analytical roles. As Administrative VP, I oversee the day to day functions of Accounts Receivable, Accounts Payable, Returns, and Customer Service with an analytical eye focused on accuracy, efficiency, and flexibility allowing for mutual growth and success for both our clients and our company. Rule # 1: If we don't take care of the customer, somebody else will.Outside of work, I am a husband, father of two, and a runner with a lifelong love of music, wordplay, and Legos.

Michael Shoff's Current Company Details
Tuxedo by Sarno

Tuxedo By Sarno

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Administrative VP at Sarno and Son
Michael Shoff Work Experience Details
  • Tuxedo By Sarno
    Administrative Vp
    Tuxedo By Sarno Aug 2023 - Present
    Scranton, Pa, Us
    Oversee the day to day functions of Accounts Receivable, Accounts Payable, Returns, and Customer Service with an analytical eye focused on accuracy, efficiency, and flexibility allowing for mutual growth and success for both our clients and our company.
    View
  • Tuxedo By Sarno
    Vp Of Customer Relations
    Tuxedo By Sarno Aug 2013 - Jul 2023
    Scranton, Pa, Us
    Manage the customer service department, including hiring, training, and scheduling. Manage in-house support for Account Executives and VP of Wholesale. Manage responses to emails and live chat requests from consumers of 60 stores and two websites.
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  • Tuxedo By Sarno
    Administrative Assistant
    Tuxedo By Sarno Oct 2008 - Jul 2013
    Scranton, Pa, Us
    Assist in various capacities as needed - primary responsibilites with wholesale sales team, providing support in-house for Account Executives and VP of Wholesale. Support customer service, accounting and retail store departments as needed. Responsible for maintaining company's presence on social networks including Facebook, Twitter, Pinterest, and Google Plus.
    View
  • Tuxedo By Sarno
    Scranton Store Manager
    Tuxedo By Sarno Jun 2005 - Oct 2008
    Scranton, Pa, Us
    Managed retail 'flagship' store - responsible for hiring, training and scheduling in addition to managing the day to day operations of the store, maintaining the appearance of the store, networking with local businesses and achieving sales and revenue goals.
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  • Tuxedo By Sarno
    Customer Service Manager
    Tuxedo By Sarno Jul 2001 - Jun 2005
    Scranton, Pa, Us
    Managed a department of 3 full-time and 2 part-time customer service representatives including hiring, training and scheduling.Company revenue and call volume increased each year from 2001 to 2005.
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  • Tuxedo By Sarno
    Marketing Assistant
    Tuxedo By Sarno Aug 2000 - Jul 2001
    Scranton, Pa, Us
    Assisted company owners with ad placement, design and copy.Handled requests from local charities.Wrote and edited a quarterly newsletterMaintained the company's website and designed websites for clients.
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  • Tuxedo By Sarno
    Customer Development Specialist
    Tuxedo By Sarno Sep 1999 - Aug 2000
    Scranton, Pa, Us
    Customer service representative with added responsibilities of writing and editing a quarterly newsletter and maintaining the company's website.
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  • Tuxedo By Sarno
    Customer Service Associate
    Tuxedo By Sarno Mar 1998 - Sep 1999
    Scranton, Pa, Us
    Answer and direct inbound phone calls using multi-line phone system, take orders from clients, including advising on size.
    View
  • Wintux Partners, Llc
    Sales And Support
    Wintux Partners, Llc Dec 2014 - Jun 2017
    As an independent consultant, respond to requests for support and inquiries regarding purchase of Wintux, an Inventory Control and POS System for the Tuxedo Industry. Provide technical support and assist clients with installation of Wintux.

Michael Shoff Skills

Customer Service Microsoft Office Retail Powerpoint Social Media Excel Photoshop Writing Facebook Administrative Support Social Networking Constant Contact Blogging Microsoft Excel Administrative Assistants Creative Writing Editing Management Training Social Media Marketing Sales Advertising Leadership Marketing Communications Newsletters Marketing Event Planning Marketing Strategy Customer Satisfaction Trade Shows Public Relations Public Speaking Email Marketing Online Marketing

Michael Shoff Education Details

  • Millersville University Of Pennsylvania
    Millersville University Of Pennsylvania
    Music Education
  • Abington Heights High School
    Abington Heights High School

Frequently Asked Questions about Michael Shoff

What company does Michael Shoff work for?

Michael Shoff works for Tuxedo By Sarno

What is Michael Shoff's role at the current company?

Michael Shoff's current role is Administrative VP at Sarno and Son.

What is Michael Shoff's email address?

Michael Shoff's email address is mi****@****tux.com

What schools did Michael Shoff attend?

Michael Shoff attended Millersville University Of Pennsylvania, Abington Heights High School.

What skills is Michael Shoff known for?

Michael Shoff has skills like Customer Service, Microsoft Office, Retail, Powerpoint, Social Media, Excel, Photoshop, Writing, Facebook, Administrative Support, Social Networking, Constant Contact.

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