Provided excellent client service for private airline operators in Malta, handling, parking, services (Hot Water, Lavatory, etc) and special requests. Assisted passengers and crew with various tasks, including gate escort, immigration, and luggage support. Prepared crew briefings and ensured last-minute needs were met. Helped the general public with airport inquiries.

Type Rating obtained on B737-300/900

Categorized airports according to company SOP. Re-organized aircraft and company operational manuals, addressing formatting and requested changes. Audited post-flight logs for errors and transferred data for the finance team's cost calculations. Managed crew documentation, ensuring licenses, IDs, medical records, and attestations were up-to-date. Provided assistance to the Safety Department and other company departments, organizing SAFA documents and fulfilling safety manager's requests.