Essential Functions: • Managed the complaint system, performed data analysis, and facilitated post market surveillance meetings • Participated in regulatory inspection activities and inquiries • Provided guidance for internal staff and contract manufacturers regarding matters of compliance with domestic and international standards and regulations.

Essential Functions: • Interactive with Regulatory, Quality, and R&D departments with supporting role to clinical and engineering teams and field sales force • Served as product expert and address technical inquiries from customers and patients about Flowonix Medical FDA Class III products, including but not exclusive to intrathecal infusion pumps • Applied clinical/technical knowledge to improve understanding of product functionality, product performance, and product acceptance by customers • Ensured that technical service issues and complaints are well documented and resolved in a timely manner • Seminar speaker to medical professionals regarding the technical functions of the intrathecal infusion pump

Essential Functions: • Conducted prior art searches for application of new technology to determine IP potential• Assisted and collaborated with patent attorneys and R&D partners in crafting IP protection strategies• Created a summary of Colgate’s IP and compare it with their main competitors• Advised engineers and scientists on patentability of their projects

Essential Functions: • Developed a new methodology for a rapid screening tool in order to test the uptake and protection of ions• Implemented electrochemistry and pH Stat to test the protection of fluoride on tooth enamel• Constructed an imaging system to evaluate tongue coating as it relates to oral freshness• Participated and led technology review meetings to ensure project plans and timelines• Conducted statistical concepts and techniques• Reviewed, interpreted, and presented research data to senior Colgate leadership