Michael Pack Email & Phone Number

Plano, Texas, Us

Senior Project Manager in Courts & Justice Division of Tyler Technologies. The C&J division of Tyler Technologies provides Case Management software solutions for county-wide Court systems. Current responsibilities include management of all implementation activities associated with the Superior, State, Magistrate, Recorders, and Probate Courts of a Georgia county. Activities include all aspects of implementation (i.e., business process review, configuration and data mapping for data conversion, training on our product Odyssey, data conversion and data validation, interface development, enhancement development, reports and forms development, end-user training and Go Live activities, etc.). Tyler Technologies is a national provider of court system solutions in many US states, and has recently expanded into International territories.

Privately held business technology consulting firm specializing in business systems deployment, strategic project management, enterprise-wide solutions, and process integration. Key Accomplishments:- Primarily focused on project management of new telecommunications technologies supporting all aspects from conception to deployment and post-deployment activities. Management spans full spectrum of network components either in central switching office location or at the cell site.- Antenna Services Group (ASG) of a major telecommunications company deploying in-building solutions to provide better data and voice coverage and handoff between Macro and Micro network systems. Responsible for activities from contract signature to post-deployment, including transport/backhaul ordering, customer and vendor management, budget management, utilizing internal systems, hardware and software provisioning, among others. Known for ability to effectively push organizations and management to achieve results. - Successfully managed nationwide 4G (LTE) network deployment for all Transport backhaul related activities associated with full spectrum of network components for Ericsson, Cisco, and Alcatel-Lucent technologies for a major telecommunications company. - Developed understanding of complete 4G Transport network elements from cell site to the MTSO location and eventually to the core back bone- Facilitated Ethernet fulfillment for both In-Franchise and Out-of-Franchise markets (AT&T Wireline third party (i.e., Verizon. Century Link, Smart City, others ), respectively)- Communicated national deployment status to AT&T Executive Management on ongoing basis; working with many key personnel at Director, Executive Director, VP and Officer levelsProven ability to manage multiple complex projects and consistently producing successful results

St Louis, Missouri, Us

Performed as practice leads for both Management Consulting and SAP lines of business. Supervised more than 20 employees in development of collateral, proposals, workplans and project deliverables. Provided oversight and management for all engagement responsibilities for client accounts. Built key partnerships with clients, delivered quality solutions on time and on budget. Drove all aspects of sales, marketing, service delivery and recruiting for cross functional teams. Key Accomplishments:• Developed and sold a highly complex strategic business solution to a major airline, researched and contracted with a 3rd party international service provider. • Acquired, contracted and managed accounts from a start of $0 to $2.5M in only 15 months. • Recruited top-notch individuals with very specific skill sets in order to provide high quality service delivery.• Identified, established and cultivated strategic direction for a specific niche in the Atlanta market, SAP NetWeaver platform, increasing revenues 100% in 3 months.• Introduced, sold and managed a new delivery channel, Remote Delivery Capability (RDC). • Penetrated SAP markets outside of Atlanta through strategic marketing and sales planning utilizing RDC.• Sold, contracted and managed a large SAP engagement with Fortune 500 multi-national company, spanning several years, generating over $500K in revenues in the first 60 days.• Restored a strained relationship with a flagship client through successful negotiation, secured additional $1.2M in contracts.• Capitalized on opportunities to expand the Atlanta Management Consulting practice, securing new business in less than 60 days.• Spearheaded the change from a staff augmentation company to a service delivery consulting company in order to leverage market share and increase revenues.

Key Accomplishments:- Provided leadership and business development for consulting services targeted and designed for C-Level business initiatives and clients. - Drove client engagements for strategic consulting services, technology integration, application development outsourcing and business process improvement. Completed projects from requirements analysis, needs assessments and determine best fit solutions for clients. - Executed IT strategy for evaluating technology projects, PMO deployment and enterprise performance management.- Increased revenues through strategic alliances with recruiting companies to perform staff augmentation.

Santa Clara, California, Us

Drove sales planning and territory development. Led business development project initiation, planning, development and execution for full range of consulting services including strategic business planning (non-technology centric) and multiple ERP solution implementations. Managed global teams of application specialists, integration developers and users through systems integration, CRM solutions, Change Management and other business consulting for numerous client accounts. Member of National Change Management team. Successfully sold and managed “Business Consulting” only engagements such as process re-engineering and business assessment. Delivered multiple business engagements and complex projects simultaneously, average of 6 projects per year with teams of 3-12 per project, while achieving all quality metrics.Key Accomplishments:• Grew Grant Thornton, LLP Atlanta market from $0 to $10M in revenue in 5 years prior to sale to Hitachi in 2000.• Built and managed Strategic Services Practice, including strategic planning, software selection and process improvements services.• Built and managed SAP Practice, including sales, delivery, and recruitment of delivery personnel.• Selected as business advisor for premier client’s internet assessment project, resulting in a 3 year, $4M contract for services, including a world wide Oracle e-Business Suite implementation.• Acted as “strategic advisor” to connect 2 premier clients, enabling the sale and purchase of a high end cabinet division to high end kitchen appliance Manufacturing Corporation. • Saved key partnerships with difficult clients and led troubled projects to completion.• Received MVP Outstanding Achievement award for driving the most revenue from a premier client.

In early 2001 the Grant Thornon LLP Management Consulting Practice was bought and rebranded by Hitachi Consulting. See above.

Gb

Dallas, Tx, Us