A team player with a love for innovative and unique solutions, Michael has broad experience in IT solutions across small to medium enterprises. Having spent the last few years focusing on virtualization, Microsoft solutions, and Backups/DR, Michael enjoys learning new systems and working with others to provide excellent solutions and support.Accomplishments• Served as L2/project/final escalation resource, along with training/mentoring for all skill levels inside the company• Managed backup strategy, policy, deployment, and maintenance for approximately 20 clients• Worked closely with team members and clients to create solutions that met performance, complexity, and financial targets• Comfortable working with all people of all skill levels, from stake holders to end users• Proven track record of responsibility and teamwork• Impeccable positive attitude