Michael Pals Email and Phone Number

2023 Sales Region of the Year (Great Lakes Team)

-Responsible for product deployment, clinical education, and supporting Territory Managers within Great Lakes region and Nationwide.-Worked closely with all territory managers to develop and strengthen relationships within competitive and existing accounts.-Conducted in-service training of ZOLL products and services to hospital personnel including physicians, nursing, medical, and ancillary staff.
-Professionally and effectively delivered training with high ratings at multiple top tier hospitals nationwide.-Distinguished ZOLL’s training offering to Hospital Clinical Education Management and develop a plan for large and small account in-servicing that achieves optimal satisfaction and workability for the customer and for ZOLL.
-Knowledgeable on the Anatomy and Physiology of the cardiovascular system and its application in the hospital clinical environment.
-Identified potential supplementary business opportunities with existing clients and participated in the selling process with ZOLL territory managers, regional managers, and strategic account managers.-Professionally and effectively delivered training with high ratings at multiple top tier hospitals nationwide.-Distinguished ZOLL’s training offering to Hospital Clinical Education Management and develop a plan for large and small account in-servicing that achieves optimal satisfaction and workability for the customer and for ZOLL.
-Knowledgeable on the Anatomy and Physiology of the cardiovascular system and its application in the hospital clinical environment.
-Proficient with ZOLL products and their application to treat common disease states.

- Supervised a team of 23 EMS personal- Recruited and trained new EMTs- Performed safety inspections of building facilities, fire extinguishers, and emergency risers- Coordinated and performed on average 20 random drug and alcohol screenings per month- Performed parade safety duty to ensure pinch points along the route were clear of guests and employees- Acted as supervisor of the First Aid department in the absence of the Paramedic Supervisor- Maintained up-to-date records and copies of medical records- Developed and lead First Aid Department training- Served as a contact for First Aid Department inter-personnel conflict resolution- Provided emergency first aid and basic life support to ill and injured guests and employees- Coordinated efforts with lifeguards to perform water rescues for patients with suspected spinal injuries- Arranged for off-site medical transportation for guests and employees requiring advanced care- Performed safety audits of ride operators