Michael Parmer Email and Phone Number

Computer Lab - Elementary

Provides account services to members by receiving deposits and loan payments; cashing checks; issuing withdrawals, record night and mail deposits selling money orders and cashier checks.

Work remotely downloading files data files from Oracle website to a cloud storage database for multiple companies.

Responsible for the efficient registration of patients, while providing excellent customer service. Specific responsibilities include: obtaining demographic and insurance information; collecting co-pays and deductibles at point of service; identifying patients with limited financial resources offering assistance and direction in making financial arrangements.

Responsible for local yard payroll and entering tickets into spreadsheet for payroll and invoicing. Run reports for missing tickets and invoices to give to production and construction foreman to get missing tickets signed for invoicing. Scheduled safety meeting and schedule meeting place to hold meeting, prepared all needed supplies for meetings. Filed tickets and maintained personal files and updated as needed and filed new hire paper work. Maintained office supplies for both office and field equipment. Kept logs for vehicles, heavy equipment and trailers for inspection and registration.

Develop, maintain and grow On Premise and CDC account volume and gross profit within an assigned territory. Responsible for account development and retention, new account acquisition and face to face order taking within the confined geography. Have the ability to alter distribution, frequency and order taking procedures, to better meet the customer’s needs.

Develop and attain customer experience and sales objectives for store. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Provide efficient, courteous customer service and assist in all aspects of product offerings and services.

Received inbound call from customer with issues with cable, internet, phone, and home security also walk then through trouble shooting steps.Assisted with inbound call for customers making payments.Worked on various project such as Avoidable Truck Roll, Recognition & Reward.Assisted new hires new to the call center.

Communicate through the use of verbal and written work so that business retained a consistent flow with fewer minor setbacks.Respond to requests from field sales staff for information.Provide pre-sale and post-sale support.Assist with seminars, trades shows, customer on-sites continuously update knowledge of wireless products, services and industry trends.