Michael Pasbrig Email & Phone Number

United States

• Collaborated with operations management teams to improve existing training material for multi-state bond loan programs in addition to created guides for newly released programs.• Selected to pilot two (2) Encompass software updates and communicated findings and inconsistencies to senior management.• Voluntarily connected with main sales partners after normal business hours, to improve the customer home buying experience, which enabled a 15% increase in production.

Chicago, Illinois, United States

• Earned distinction of an Illinois bond loan specialist (handling 35% of loan volume, with an average 70 loans per month).• Funded over $125 Million in total loan volume with an average 24-hour turn around.• Partnered with management creating an analysis process which reduced turnaround times for loan closing by 5%.

Itasca, Illinois, United States

• Promoted from Registration Analyst to Mortgage Closer in March 2017, and within the ensuing 12 months, reduced control error rate from 7% to 3%.• Increased sales pipeline growth by 30% from 2018 to 2019.

Hoffman Estates

• Doubled expected weekly meetings, resulting in sales activity by focusing on customer needs.

Rock Island, Illinois

• Created engaging sales experience for customers in live auctions, generating over $100,000 in daily sales.

Davenport, Iowa

• Aided a long-standing client qualify for additional life insurance benefit of $10 Million.

Sydney, Australia

• Managed online database bookings and direct sales• Balanced accounts payable and accounts receivable in daily ledger• Updated financial income model