Michael Pasbrig Email & Phone Number

United States

• Collaborated with operations management teams to improve existing training material for multi-state bond loan programs in addition to created guides for newly released programs.
• Selected to pilot two (2) Encompass software updates and communicated findings and inconsistencies to senior management.
• Voluntarily connected with main sales partners after normal business hours, to improve the customer home buying experience, which enabled a 15% increase in production.

Chicago, Illinois, United States

• Earned distinction of an Illinois bond loan specialist (handling 35% of loan volume, with an average 70 loans per month).
• Funded over $125 Million in total loan volume with an average 24-hour turn around.
• Partnered with management creating an analysis process which reduced turnaround times for loan closing by 5%.

Itasca, Illinois, United States

• Promoted from Registration Analyst to Mortgage Closer in March 2017, and within the ensuing 12 months, reduced control error rate from 7% to 3%.
• Increased sales pipeline growth by 30% from 2018 to 2019.

Hoffman Estates

• Doubled expected weekly meetings, resulting in sales activity by focusing on customer needs.

Rock Island, Illinois

• Created engaging sales experience for customers in live auctions, generating over $100,000 in daily sales.

Davenport, Iowa

• Aided a long-standing client qualify for additional life insurance benefit of $10 Million.

Sydney, Australia

• Managed online database bookings and direct sales
• Balanced accounts payable and accounts receivable in daily ledger
• Updated financial income model