Michael Patrick Barrett, Otd

Michael Patrick Barrett, Otd Email and Phone Number

Player Support Lead at Innersloth, creators of Among Us and The Henry Stickmin Collection @ Innersloth
redmond, washington, united states
Michael Patrick Barrett, Otd's Location
Philadelphia, Pennsylvania, United States, United States
Michael Patrick Barrett, Otd's Contact Details

Michael Patrick Barrett, Otd work email

Michael Patrick Barrett, Otd personal email

n/a
About Michael Patrick Barrett, Otd

I lead player support for the independent development studio Innersloth, wearing hats for trust and safety, moderation, and customer experience while also managing communication between the player base for Among Us and our internal development teams. Formerly, I am a doctorate-educated design researcher and CX specialist with 5+ years experience in developing impactful solutions to guide human-centered projects. My past projects have successfully cultivated relationships with Director and Vice President-level administrators for large-scale enterprise designs, supported both physical and digital product design, and reached global audiences through health, entertainment, and social channels.

Michael Patrick Barrett, Otd's Current Company Details
Innersloth

Innersloth

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Player Support Lead at Innersloth, creators of Among Us and The Henry Stickmin Collection
redmond, washington, united states
Website:
innersloth.com
Employees:
6
Michael Patrick Barrett, Otd Work Experience Details
  • Innersloth
    Player Support Lead
    Innersloth Apr 2023 - Present
    I manage communication between internal teams, external teams, and the playerbase to ensure high player satisfaction for the live service game Among Us. My responsibilities include overseeing the player management and moderation systems, gathering data to support product development and system maintenance, and directly supporting players through a variety of official channels.
  • Thomas Jefferson University
    Adjunct Faculty Instructor
    Thomas Jefferson University Jun 2020 - Jan 2024
    Philadelphia, Pennsylvania, United States
    I supervise Level I Fieldwork students during virtual and in-person fieldwork environments and provide supportive and critical feedback to foster student skill development. This includes collaboration with the full teaching team and fieldwork sites to create enriched experiences for students while providing the highest level of care for clients. I also teach ergonomics and human factors principles to industrial design undergraduate students through both lecture and project-based instruction.
  • Thomas Jefferson University
    Doctoral Student Consultant
    Thomas Jefferson University Sep 2019 - May 2020
    Philadelphia, Pennsylvania, United States
    I completed an IRB approved research project on education and interdisciplinary work between occupational therapists and industrial designers. The project required the creation and teaching of graduate-level lessons on topics including universal design, person-first language, disability simulation, interviewing for research, and activity analysis. I also facilitated interactions between design students and patients on 4 user-centered design projects.
  • Thomas Jefferson University
    Graduate Research Assistant
    Thomas Jefferson University Sep 2017 - Sep 2019
    Greater Philadelphia Area
    I have assisted in research on virtual education and simulation models for healthcare professionals seeking advanced training with vulnerable patient populations, specifically serving the homeless population in Philadelphia. I have also participated as both a coach and researcher in developing coaching models for use with mental health and high school through college-aged populations.
  • Thomas Jefferson University Hospitals
    Design And Education Coordinator
    Thomas Jefferson University Hospitals Aug 2021 - Apr 2023
    Philadelphia, Pennsylvania, United States
    I work through the Jefferson Center for Autism and Neurodiversity to design, develop, and support inclusive and accessible opportunities for neurodiverse individuals across the lifespan. I consult on projects with both internal and external partners in design and healthcare to develop research questions, identify relevant user needs and communicate those needs with stakeholders, and provide insight on user flows to ensure human-centered project outcomes.
  • Mayo Clinic
    Fieldwork Level Ii
    Mayo Clinic Apr 2019 - Jun 2019
    Rochester, Minnesota, United States
    I delivered acute care occupational therapy services in orthopedic, general medicine, and cardiac units. Treatment planning and interventions included instructing patients with a variety of physical and mental needs on safe functional participation and performing standardized assessments measuring physical and cognitive abilities. I communicated daily with physical therapists, speech language pathologists, nurses, and physicians as part of interdisciplinary teams.
  • Jefferson East Falls Accessibility Services
    Fieldwork Level Ii
    Jefferson East Falls Accessibility Services Jan 2019 - Mar 2019
    Philadelphia, Pennsylvania, United States
    I conducted hour-long coaching sessions for students beyond traditional accessibility services. This included managing a caseload of ~16 high school-to-graduate level clients experiencing mental and emotional difficulties. My work helped clients achieve realistic outcomes using Goal Attainment Scaling and personalized intervention strategies.
  • University Of Pennsylvania School Of Medicine
    Health Technician
    University Of Pennsylvania School Of Medicine Jun 2016 - Jul 2017
    Philadelphia, Pennsylvania
    I administered behavioral health assessments with elderly patients through the SUSTAIN program in coordination with PACE/PACENET. All contact points with patients were maintained for three to six months following initial contact in accordance with research guidelines. I managed an average caseload of twenty-five patients at all stages of the program and performed regular system audits to maintain data integrity and correct any inaccuracies.
  • Doggie Style Pets
    Manager
    Doggie Style Pets Nov 2014 - May 2016
    Greater Philadelphia Area
    I cared for rescue animals on premises, including feeding, bathing, administering medications, and coordinating visits with veterinarians. I managed communications with potential adopters, explaining process and answering all questions, while maintaining thorough records for all animal adoptions and applications. Management responsibilities included interviewing, hiring, and training new employees as well as serving as the interface between store staff, upper management, and animal rescue coordinators. I responded to customer needs regarding pet supplies and provided instruction and guidance on pet nutrition, grooming, and training.
  • Freelance
    Writing Consultant/Content Manager
    Freelance May 2010 - Nov 2014
    Various
    I created feature content and editorials on a regular basis, as well as responded to reader’s questions and comments to ensure vibrant and inclusive website communities. I adapted B-roll footage and wrote scripts for daily news show alongside host and studio director and managed a team of writers and editors to produce content in an efficient manner while maintaining aconsistent editorial tone. I developed new roles in marketing and customer outreach for a nonprofit branding agency as well as managed tools for monitoring project growth.
  • Pennsylvania State University
    Research Assistant
    Pennsylvania State University Sep 2009 - May 2011
    University Park, Pa
    I conducted experimental sessions with research participants both in groups and individually. My work included researching and generating original materials for use in lab projects. I communicated with other researchers engaged in similar projects and compared results to ensure original, viable, and relevant materials were used in lab studies. Weekly meetings included analyzing psychology journals with graduate students and professors on how those studies could be expanded upon or learned from to aid research.

Michael Patrick Barrett, Otd Education Details

Frequently Asked Questions about Michael Patrick Barrett, Otd

What company does Michael Patrick Barrett, Otd work for?

Michael Patrick Barrett, Otd works for Innersloth

What is Michael Patrick Barrett, Otd's role at the current company?

Michael Patrick Barrett, Otd's current role is Player Support Lead at Innersloth, creators of Among Us and The Henry Stickmin Collection.

What is Michael Patrick Barrett, Otd's email address?

Michael Patrick Barrett, Otd's email address is mi****@****tal.org

What schools did Michael Patrick Barrett, Otd attend?

Michael Patrick Barrett, Otd attended Thomas Jefferson University, Cornell University, Penn State University.

Who are Michael Patrick Barrett, Otd's colleagues?

Michael Patrick Barrett, Otd's colleagues are Gabe Smith, Gman Mooker, Adrian Antonio Gutierrez Gallardo, Garvit Batra, Gator Done, Jolly Roger, Xaden Sus.

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