• Implemented Workday HCM Core, Core Compensation, and Advanced Compensation modules for 15 medium and large enterprise companies• Led client teams through the project life cycle, conducting Discovery and Design sessions, Data Conversion, Configuration, Unit/Functional Testing, and a successful and timely Workday Deployment every quarter• Designed and configured custom business processes, tailored security, and advanced reporting functionality for each client• Worked with internal and external cross-functional teams to identify and mitigate risks and issues for each Workday tenant• Performed knowledge transfer and change management sessions to train client administrators on the functions and specialized maintenance of their new system• Contributed to the development and improvement of internal data conversion and migration tools

• Performed and documented detailed walkthroughs of IT Sarbanes-Oxley controls for 15 different business applications• Managed IT audit and control update process with internal staff, and coordinated with and presented evidence of effective controls to EY Audit Committee - Process execution and quality of control evidence resulted in least amount of EY Audit Committee comments in history• Volunteered to perform other financial audit processes outside of internship scope and skill set that were normally performed by professional employees - Investigated control violations, then documented and presented recommended changes to Director of Internal Audit. - Volunteer initiative resulted in multiple audit processes completed 3 months ahead of predetermined schedule.

• Collaborated with Customer Experience Team in Customer Solutions department to drive customer facing solutions that improved the customer experience• Responsible for implementing and testing Salesforce Live Message Chat feature for Delta Faucet’s service platform to enable “agent-initiated” text sessions with consumers for 20 customer service representatives.- Objective was to mitigate call time while reducing time to solution with text and image messaging- Discovered and presented 50% reduction in call center email volume to Delta Faucet CFO and Customer Experience Director to secure funding for continued project development. Estimated annual savings of $400,000.• Developed training documents and led webinar presentations to teach Salesforce Live Message to over 160 customer service representatives, then monitored and troubleshooted performance issues.• Oversaw multiple phases of Live Message’s software development life cycle including UAT and performance analytics.

• Played semi-professional soccer for SoCal Surf for the USL-PDL 2017 season• Worked with club coaches to help train youth team players and develop their leadership skills

• Worked with coaches to develop lessons and practices that could test the skills of young players• Shared knowledge of the tactical, technical, and psychological side of soccer with young aspiring players

• Recommended investment strategies depending on clients’ demographics and investment history• Researched and analyzed market trends and created reports for supervisor and client review • Used Excel and Access to create spreadsheets in preparation for client meetings• Gained an understanding of developing financial portfolios and designating financial resources for clients

• Created and worked for student-run business as part of the Real Business Experience curriculum• Developed concept and business plan for cost-effective blackout curtains• Designed and developed durable, cost-effective blackout curtain liners to hang in dorm rooms at universities• Secured a contingent loan of $7,500 by presenting business plan to professional funding panel• Explored demographic and industry trends to understand the company's specific market segments