Michael Peden Email and Phone Number
Leading the Help Desk team at Jam City, my journey in IT began with a foundational CompTIA A+ certification from Calbright College. With a blend of technical prowess in Jira Service Desk and Okta Administration, my leadership role capitalizes on a skill set honed to tackle and streamline complex support challenges. My commitment to professional growth is mirrored in supporting my team's advancement. At Jam City, we've crafted a collaborative environment where technical solutions and leadership converge, ensuring peak performance and continuous development within the fast-paced gaming industry.
Jam City
View- Website:
- jamcity.com
- Employees:
- 779
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Help Desk Team LeadJam City Apr 2024 - PresentUnited States
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Sr Help Desk Support TechJam City Apr 2023 - Apr 2024United States
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Desktop Support SpecialistJam City Jan 2022 - Apr 2023United States
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Information Technology Support SpecialistLa Computer World Jun 2021 - Jan 2022 -
Delivery DriverAmazon Logistics Oct 2020 - Jun 2021California, United States-Deliver Amazon packages throughout the Las Angeles area in a company vehicle.
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Grocery ManagerGrocery Outlet Sep 2019 - Aug 2020California, United States-Managed sales floor, ensuring the floor was clean and stocked.-Managed employees, ensuring they were trained and kept on task.-Opening and closing duties, ensuring store was cleaned properly and ensured cash registers were closed and counted down and were properly balanced.-Attended to customers' needs to ensure their shopping experiences were exemplary, and assisted unhappy customers to make their visit exemplary as well. -Assisted owners in any parts of the business that needed attention. -
Account ManagerInfinity Star Management, Inc. Mar 2019 - Aug 2019California, United States-Assisted customers inside of Costco on their Entertainment needs through offering DirectTV and AT&T services.-As a top team sales rep, I was quickly promoted.-Trained new hires on how to make sales and following company guidelines. -
Janitorial ManagerUfc Gym Oct 2018 - Mar 2019California, United States-Ensured a clean and safe sanitary gym following all of OSHA standards and beyond.-Created a staff schedule to meet business needs -Met with new hires and presented possible candidates to company manager for hire.-Assisted in maintaining and repairing equipment
Michael Peden Education Details
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Information Technology
Frequently Asked Questions about Michael Peden
What company does Michael Peden work for?
Michael Peden works for Jam City
What is Michael Peden's role at the current company?
Michael Peden's current role is IT Help Desk Team Lead | Dedicated to continuous personal and team growth | Leveling up my skills in Cybersecurity.
What schools did Michael Peden attend?
Michael Peden attended Calbright College, Lone Pine High School.
Who are Michael Peden's colleagues?
Michael Peden's colleagues are Chris Burris, Ravindra Rajput, Marcus Chiu, Valentino Abate, Iván Marenco, Eddymer Salamanca, Jamie Chen.
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Michael Peden
Nashville, Tn3suntrustrh.com, suntrust.com, truist.com -
3questpartnersinc.com, comcast.net, logitech.com -
Michael Peden
Greater Milwaukee
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