Help Desk Team Lead
Current
Apr 2024 - Present
AeroLeads people directory · profile
Michael Peden Email & Phone Number
IT Help Desk Team Lead | Dedicated to continuous personal and team growth | Leveling up my skills in Cybersecurity
at
Jam City
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Help Desk Team Lead | Dedicated to continuous personal and team growth | Leveling up my skills in Cybersecurity
Location
Onyx, California, United States
Company size
Who is Michael Peden? Overview
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Quick answer
Michael Peden is listed as IT Help Desk Team Lead | Dedicated to continuous personal and team growth | Leveling up my skills in Cybersecurity at Jam City, a with 779 employees, based in Onyx, California, United States. AeroLeads shows a matched LinkedIn profile for Michael Peden.
Michael Peden previously worked as Help Desk Team Lead at Jam City and Sr Help Desk Support Tech at Jam City. Michael Peden holds Comptia A+ Certification, Information Technology from Calbright College.
Company email context
Email format at Jam City
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Jam City
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Profile bio
About Michael Peden
Leading the Help Desk team at Jam City, my journey in IT began with a foundational CompTIA A+ certification from Calbright College. With a blend of technical prowess in Jira Service Desk and Okta Administration, my leadership role capitalizes on a skill set honed to tackle and streamline complex support challenges. My commitment to professional growth is mirrored in supporting my team's advancement. At Jam City, we've crafted a collaborative environment where technical solutions and leadership converge, ensuring peak performance and continuous development within the fast-paced gaming industry.
Current workplace
Michael Peden's current company
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Jam City
8 roles
Michael Peden work experience
A career timeline built from the work history available for this profile.
Sr Help Desk Support Tech
Apr 2023 - Apr 2024
Desktop Support Specialist
Jan 2022 - Apr 2023
Information Technology Support Specialist
Jun 2021 - Jan 2022
Delivery Driver
Amazon Logistics
-Deliver Amazon packages throughout the Las Angeles area in a company vehicle.
Oct 2020 - Jun 2021
Grocery Manager
-Managed sales floor, ensuring the floor was clean and stocked.-Managed employees, ensuring they were trained and kept on task.-Opening and closing duties, ensuring store was cleaned properly and ensured cash registers were closed and counted down and were properly balanced.-Attended to customers' needs to ensure their shopping experiences were exemplary, and assisted unhappy customers to make their visit exemplary as well. -Assisted owners in any parts of the business that needed attention.
Sep 2019 - Aug 2020
Account Manager
-Assisted customers inside of Costco on their Entertainment needs through offering DirectTV and AT&T services.-As a top team sales rep, I was quickly promoted.-Trained new hires on how to make sales and following company guidelines.
Mar 2019 - Aug 2019
Janitorial Manager
-Ensured a clean and safe sanitary gym following all of OSHA standards and beyond.-Created a staff schedule to meet business needs -Met with new hires and presented possible candidates to company manager for hire.-Assisted in maintaining and repairing equipment
Oct 2018 - Mar 2019
Team & coworkers
Colleagues at Jam City
Other employees you can reach at jamcity.com. View company contacts for 779 employees →
AM
Anabella Moscova
Colleague at Jam CityMontevideo, Uruguay
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TJ
Tristan Johnson
Colleague at Jam CitySan Diego, California, United States
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LM
Leandro Mesquita
Colleague at Jam CityMontevideo, Uruguay
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YG
Yadi Gong
Colleague at Jam CityLos Angeles, California, United States
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KP
Kimberly Pena
Colleague at Jam CityCosta Mesa, California, United States
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PS
Phil Straka
Colleague at Jam CityOceanside, California, United States
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LB
Leila Bradaran
Colleague at Jam CityLos Angeles, California, United States
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SS
Sri Sree
Colleague at Jam CityWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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OS
Omar Sealtiel Escobar Enriquez
Colleague at Jam CityCarlsbad, California, United States
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SD
Sandrine Do
Colleague at Jam CityLos Angeles Metropolitan Area, United States
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Anabella Moscova
Colleague at Jam CityMontevideo, Uruguay
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TJ
Tristan Johnson
Colleague at Jam CitySan Diego, California, United States
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LM
Leandro Mesquita
Colleague at Jam CityMontevideo, Uruguay
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YG
Yadi Gong
Colleague at Jam CityLos Angeles, California, United States
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KP
Kimberly Pena
Colleague at Jam CityCosta Mesa, California, United States
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PS
Phil Straka
Colleague at Jam CityOceanside, California, United States
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LB
Leila Bradaran
Colleague at Jam CityLos Angeles, California, United States
View →
SS
Sri Sree
Colleague at Jam CityWp. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
OS
Omar Sealtiel Escobar Enriquez
Colleague at Jam CityCarlsbad, California, United States
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SD
Sandrine Do
Colleague at Jam CityLos Angeles Metropolitan Area, United States
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2 education records
Michael Peden education
Comptia A+ Certification, Information Technology
High School Diploma, Leadership/Speech, 3.0
FAQ
Frequently asked questions about Michael Peden
Quick answers generated from the profile data available on this page.
What company does Michael Peden work for?
Michael Peden works for Jam City.
What is Michael Peden's role at Jam City?
Michael Peden is listed as IT Help Desk Team Lead | Dedicated to continuous personal and team growth | Leveling up my skills in Cybersecurity at Jam City.
Where is Michael Peden based?
Michael Peden is based in Onyx, California, United States while working with Jam City.
What companies has Michael Peden worked for?
Michael Peden has worked for Jam City, La Computer World, Amazon Logistics, Grocery Outlet, and Infinity Star Management, Inc..
Who are Michael Peden's colleagues at Jam City?
Michael Peden's colleagues at Jam City include Anabella Moscova, Tristan Johnson, Leandro Mesquita, Yadi Gong, and Kimberly Pena.
How can I contact Michael Peden?
You can use AeroLeads to view verified contact signals for Michael Peden at Jam City, including work email, phone, and LinkedIn data when available.
What schools did Michael Peden attend?
Michael Peden holds Comptia A+ Certification, Information Technology from Calbright College.
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