I manage 14 different Grainger Accounts in the manufacturing, food service, healthcare, and agriculture businesses in four different counties in Eastern Washington State. Duties include customer service, product and service sales, business review presentations, problem solving, solution based selling, vendor relationship management to achieve sales goals, continuous sales training, documented value program for customers, onsite audits and assessments. Proficient in Salesforce to document and track key performance indicators. Proficient in Microsoft Office. Utilize CRM and OEM for internal use. High business and sales acumen.

I oversee our Wenatchee depot. I have 14 employees under me. I have 9 SSR's, a Service Supervisor, three loaders, and a Sanis SSR. I oversee the entire facility from maintenance, fleet, hiring, and overall safety of each partner. Responsibilities include training, coaching, performance management, budget control, contract negotiations, customer service, conflict resolution, safety training, motivational leadership, and other responsibilities that come with running a location and maintaining customer relationships.

Responsible for leading a team of 8 service sales reps out of the Yakima location. Responsibilities included hiring, training, customer service, conflict resolution, performing annual reviews, controlling a budget, fleet management, safety training, managing performance, customer visits, contract negotiations, and other related responsibilities in facility management.

Responsible for servicing Cintas customers in the Yakima Valley. Responsibilities included good customer service, selling Cintas products and services, truck safety, DOT compliance, renewing customer agreements, problem solving, conflict resolution, service of over 100 customers per week, maintain high performance indicators, and other responsibilities that come with servicing accounts.

Sold facility service rental programs to Northern Idaho and Eastern Spokane. Presented information to Owners of businesses and negotiated long term agreements for business.