I believe people make the difference for success or failure of any organization. My passion is actively engaging people and helping them be successful for both personal achievements, project related objectives, and company related goals. I have personally witnessed the productivity gains and quality improvements that can be achieved when people are respected, trained, and empowered to perform their duties. High quality products/services delivered in a timely manner makes for happy customers.Happy customers lead to revenue growth.A key to my success is my experience. It is cross industry, with at times people located in multiple locations globally with varying business issues to resolve. Understanding the issue, communicating it to others, determining a resolution, and taking proper and timely action is paramount. Something I take great pride in is building relationships with my customers. I believe it is important to spend time with my customers -- both internal and external. Knowing them personally, understanding their needs, and working with them to solve their problems or grow their business is a main objective of every endeavor I take on.KEY STRENGTHS • Customer-oriented with strong relationship building skills.• Excellent problem solving skills, strong communicator, excels at handling conflicts and issues.• Project management, Contract Management, and SLA implementation experience.• Strong interpersonal skills with a track record of positive team building. • Strong communicator, understands budgeting and financial analysis.• Specialties include Healthcare and Automotive Applications, SaaS, Cloud Based Technologies, ID Management, Delegated Administration, Single Sign On, Any to any messaging (EDI, Portal Collaboration, etc.), B2B, Supply Chain Management and Manufacturing Systems & Processes.
Listed skills include Saas, Enterprise Software, Cloud Computing, Crm, and 7 others.