• Architected and implemented Algolia search integration with Sitecore, developing an Alpine.js frontend featuring three distinct search interfaces (header, faceted event, and main site), significantly improving search performance and user experience• Fully supported mission-critical ecommerce operations while developing and maintaining custom ticketing functionality between the website and Tessitura using REST APIs.• Streamlined donation process by engineering a simplified quick donation module with reduced form fields and custom Tessitura login integration, resulting in improved conversion rates• Enhanced site security and user experience by implementing new password standards, reducing registration friction while maintaining robust security protocols• Led accessibility initiatives to ensure WCAG compliance and improve site usability for all users• Developed custom Sitecore modules using Glass Mapper, Sass, and Alpine.js, translating Figma designs into responsive, maintainable page layouts• Collaborated with Digital Content team to create custom functionality improving content discoverability and user engagement. While also improving their workflow• Optimized codebase performance by refactoring buy button implementation and internal Performance/Series objects, reducing complexity and improving maintainability• Modernized development workflow by setting up continue deployment in Atlassian Bamboo and migrating it to Atlassian Bitbucket pipelines• Provided comprehensive support for Carnegie Hall website built on C# ASP.NET 4.7, resolving technical issues and maintaining site stability• Researched and recommended SaaS solutions to optimize workflows and enhance website functionality

Solely dedicated to support the Federal Aviation Administration at the William J. Hughes Technical Center • Support and enhance the ADAS application used by FAA technicians across the United States to monitor weather and weather related events.• Repair any coding errors in ADAS to maximize end user experience and functionality.• Coordinator between software engineers and managers as System Support Modification 17 software point of contact • Handle second level support calls from national FAA sites.• Created a protocol analyzer for national field sites with a front end in QT and C which allows users to monitor HDLC weather circuits.• Streamline new hardware setups with automated Bash scripts to significantly reduce workload and complete setups quickly.• Travel to 5+ national FAA sites to provide onsite support and training during roll out of new ADAS software.• Developed an Automated Install Manager in Java and configured with XML to streamline installs and simply failover processes.

Responsibilities include managing shift personnel in a video rental environment, interfacing with customers and resolving conflicts, maintaining the store in a professional manner.