Michael Perlis Email & Phone Number

Vancouver, Washington, Us

Framingham, Massachusetts, Us

Boston, Ma, Us

Lead Wayfair Operations Analytics centralized data architecture, data science, product management and process improvement teams.• Set strategy for data analytics platform, reporting and visualization tools, implementing human centered design workflows to our organization• Led 6-month cross-functional effort to migrate all SQL code and data to Google Cloud for Operations• Implemented Ops Sponsor & Champion evangelists’ model to drive user adoption and improve user feedback loop, increasing usage by 10%• Reduced Google Cloud concurrency errors 17x by implementing infrastructure changes in reporting tools• Developed product management playbook to streamline execution and onboarding of our product teams

Boston, Ma, Us

Led Partner Operations analytics product management team, building analytics products that help ~300 users gain insights to inform their supplier strategies.• Led development of Python automated e-mail alerts, providing ~150 supplier leads insight into suppliers and items that require tactical action to help drive improvements across their portfolio• Developed product availability dashboards that resulted in 60% adoption rate and 15% increase in product availability 12 months after deployment • Led end-to-end development of 20+ visualization products providing insights to ~1,500 users

Boston, Ma, Us

Our Visualization team is responsible for defining how we use rich visuals and engaging media to inform, inspire, and educate our customers throughout the funnel.• Scaled WayMore content (Amazon A+ equivalent) platform by 100% in 12 months, from ~$1B to ~$2B in revenue coverage, which on average drives a ~3% conversion lift, resulting in ~$10M in added sales. • Built Rich Media coverage dashboard (Tableau) which provides > 300 internal stakeholders with self-service analytics of outreach prioritization, decreasing analysis time by 40%.• Led a cross-functional team of 10 including Product Management, 3D Visualization, Merchandising, Engineering, and Creative, to execute against a 12-month strategic roadmap and OKRs for Rich Media.• Developed ROI analysis to pursue 3D model video creation which led to buy-in from senior leaders and prioritization of asset creation.• Conducted extensive user testing and customer data analysis to support strategy and understand top customer problems by product class.• Launched our Culture initiative, including our first “VizGives” day where 25 team members spent the day giving back to the local community.

Boston, Ma, Us

Led effort to centralize and automate Merchandising KPIs to assess customer experience on the website• Developed a Merchandising scorecard that helps analysts derive customer experience insights across 4 categories and 20 KPIs, which reduced assessment time by 50%, creating opportunities to drive impact.• Improved TV Stand site navigation by utilizing new scorecard to identify customer problems which resulted in 12% conversion rate increase.• Led workshop to evaluate key metrics that provide insight into customer experience on Wayfair.com.

Worldwide, Oo

The Insight Studio serves as a global center of excellence for data analytics and visualization. Multidisciplinary teams work with clients to discover insights through analytics, answer data-driven questions through visualization, and gain perspective through design thinking. • Oversaw end-to-end development of Tableau dashboards, analyzing capital expenditures and reducing capital budget planning revisions by 10% for a large retail pharmacy organization.• Improved financial risk identification for a global biotechnology firm through analysis of customer payment, product sales, and operating expense data, resulting in a 10% reduction in time spent analyzing data.• Led 10+ design thinking workshops with senior client leaders to gain insight into customer problems and develop analytics solutions with the end-user in mind.• Improved staffing process efficiency by 20% through integration of skills survey data with project request forms.

Worldwide, Oo

• Owned client relationships and managed global team of 7, delivering several analytics projects concurrently.• Led initiative to drive growth within our practice by developing peer-to-peer financial reviews which provided junior resources an opportunity to practice delivery and resulted in 3 promotions on my team.• Reduced reporting cycle time by 10 days through implementation of process improvement strategies.

Worldwide, Oo

• Designed, created, and implemented a financial analytics model for the Mexico Project Controller Practice that is used to manage financials of 150+ projects• Trained Deloitte Mexico Finance organization on the new financial model, in Spanish, and developed a training plan for onboarding• Mentored junior staff by providing timely and constructive feedback as well as one-on-one training• Oversaw financials of all R&D and HR Consulting projects on the client account, ~$25M in revenue per year

Worldwide, Oo

• Performed project level analysis including A/R reports, revenue analysis, and investments.• Developed pricing strategies to improve profit margin and mitigate financial risk.• Performed forecasting analysis for 10+ client projects that helped our teams assess potential risks and investment opportunities.

Worldwide, Oo

• Performed expense audits to ensure accuracy of reporting and adhere to government regulations.• Analyzed expense data and provided recommendations to our teams on where to reduce costs, ultimately increasing profitability of our projects by 5-10%, on average.

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Business Administration (B.B.A.), Finance, General