Michael Perodeau Email & Phone Number

Miami, Florida, United States

• Responsible for multiple event technology systems to ensure accuracy and stability in servicing hundreds of thousands of guests and generating over 50 million in sales per year.
• Manage third-party vendors to deliver integrations, upgrades, and event support in a timely and efficient manner.
• Work with many internal departments in the planning, set up, support and tear down of many large-scale world-class events.

Dallas/Fort Worth Area

• Managed teams of technicians during Windows 7 migration to meet strict daily quotas while providing high customer satisfaction through one-on-one interactions(55,000 PCs)
• Provide guidance on recommended practices during planning and implementation of SQL Server upgrade for Tier 1 application
• Participated in internal project for process improvement that ended in reducing admin hours of Microsoft Engagement Managers by 20%
• Deliver BI dashboards that provide compliance reporting from the world’s largest System Center hierarchy
• Learning on demand to meet and exceed project needs.

Tampa/St. Petersburg, Florida Area

• Create high quality test data to ensure accurate application testing
• Secure client information by masking P.I.I. data
• Provide and maintain archived backups of test data
• Improve stored procedures to reduce time of TDM maintenance

Answered any and all questions at the information desk of the student center.

Bachelor'S Degree, Management Information Systems, General

Bachelor'S Degree, Management Information Systems, General