Owner /Consultant Computer maintenance, malware and virus removal, configuring systems for safe use with minimal downtimeSoftware analysis with an emphasis on system level solutions for faster computing experiencesData recovery servicesWired and wireless network design, purchasing, and implementationVideo security system design, procurement, installation and trainingPersonalized one-on-one technical training for developing entrepreneursTraining users for better searching experiences, and teaching recognition of phishing, id theft, and poor security choices while surfing for research and funHardware/software installation and troubleshooting, conflict resolution.Individual and small group training, PC, Unix and Mac software

General Manager, Network, Hardware, & Security AdministratorAccounts Payable / Accounts ReceivablePayroll management for 9 to 15 employees including:Charge account reconciliationPayroll tax payments complianceGarnishments, child support, etc.Vendor selection, management and communications for a pool of approximately 80 vendorsInventory control, including coordinating with a third party inventory company for quarterly results and reports sent to our accountantsDepartment and product pricing, calculating and maintaining appropriate margins, regular calculation and presentation of sales figures, profit margins, and ROI, including month over month and year over year. Historical reporting with multi-year analysis on sales figures and market growth potentials and actualsActively expanded departments within The Big Store to include items not previously soldHiring, Training, Scheduling, and Managing our store team, with up to 15 employees scheduled from 6:00am to 11:00pm, 7 days a week; departments included Deli, Video/Game rentals & sales, Western Union, Lottery, Beer, Wine & tobacco sales, grocery, electronics salesAided in upgrading, and providing support for:Verifone Ruby Systems POS hardwareVerifone Sapphire Systems upgraded hardware including emergency support at both store locations.Hardware and software recommendations, purchasing, installation, and support.Video Rental Computer System software installation, database support, upgrades, configuration, and auditing.Western Union Agent Compliance Officer, store representative, and training manager for operators.Administrator for all computers, networks, and video surveillance systems within The Big Store and The Little Store, including emergency off-hours support

Network, Server and Workstation Administration and Support, Webmaster, Class InstructorAdminister and support library LAN, servers, and workstations (HP-UX running Dynix, WinNT, Win2k, Win98)Support public with on-site classes and training in small group format as well as hands on interactive workshops once a month with up to 50 people attendingWebsite development, with support for catalog interface through Java WebPac, iPac (Dynix,) and telnetReference desk personnel backup

Network Administration and Computer Support, Web Design & Implementation, Staff DevelopmentAdminister and support school LAN, servers, workstations (PC & Mac), printers, projectors and other networked hardware resources.Support staff with in-house development courses.Website and multimedia development.Interim District Network Administrator.