Michael Perry Email & Phone Number

Acton, ACT, AU

Nedlands, WA, AU

• Oversee critical aspects of an organisation's technology infrastructure.
• Manage physical equipment and ensure strong network connectivity across platforms such as Fortigate HA Firewalls, Clearpass, Airwave, IMC, and Aruba wireless and wired devices, facilitating smooth 24/7 operations.
• Provide excellent server facilities for tenants, including overseeing the installation and management of tailored server racks and managing 27 servers distributed across two buildings to optimise capacity and monitor.
• Act as the ISP for both locations with a focus on maintaining reliable internet connectivity, including collaborating effectively with external providers to deliver seamless internet services.
• Manage the Voice over Internet Protocol (VOIP) phone system ensuring efficient communication channels, particularly in physically secure areas where mobiles are not allowed.
• Oversee the integration of cloud-based systems such as GoFMX and the venue booking system, including overseeing the overall management of these cloud-based systems.

Hillarys, Western Australia, AU

• Supporting Education Campuses and Private Enterprise with day-to-day IT activities both onsite and remotely.
• Providing technical support to 70 individual sites averaging 10 or more users.
• Delivering level 1, 2 and 3 End-user support to up to 90 tickets daily.
• Office 365 Multi Tenant Management for 12 Clients
• Server/networking hardware maintenance, installation configuration at 20 sites in the metro area.
• Undertaking Cisco switch management for 72 Catholic Schools.

Maintaining a Combination of 15 Dell Windows 2003 and Apple OSX 10.4+ Servers and a handful of OSX and Windows 7 workstations, utilising Remote Desktop Connection, Apple Remote Desktop. Timbuktu, VNC and LogMeInMySQL Database Administration Created Queries, Created Databases, Utilised MySQL database in web applications.Maintained a database for several.

Maintained a Standard operating environment on servers and workstations (Windows 2003, Windows XP, Windows Vista) through the use of Active Directory, Group polices and McAfee Secure Content Management tools and McAfee 3100 deviceRegularly speaking to farmers and accountants to help in the use of the software and to solve technical issues over the phone.