Michael Pfeiff Email & Phone Number

Portland, Oregon, United States

Under general supervision, conducted extensive and detailed investigations of suspicious losses. Provided assistance on “Ring” investigations and service providers. Made disposition recommendations. Provided fraud awareness training and technical advice. Conducted in-depth interviews of participants, witnesses, or claimants involved in loss.

Ontario, California

Processed assigned claims up to personal authority of personal market nature. Previously worked on Complex Claims Team. Duties were to verify proper coverage, address all aspects of the liability investigation, and evaluate bodily injury documents including bills, records, and attorney demand packages for proper settlement. Secondary duties were to.

Phoenix, Arizona Area

Maintained customer satisfaction by providing assistance to policyholders for home, automobile, and liability policies. Assisted clients in making endorsements and payments toward their policies through telephonic communication or through written correspondence. Took ownership of problematic situations for customers by acting within the appropriate.

Scottsdale, Arizona

Maintained customer satisfaction by providing extensive product information and handling complications with orders and returns. Authorized refunds and resolved any complaints from unsatisfied customers.

Merced, California Area

Advocated for battered men and women in family court, civil court, and in criminal law proceedings. Processed legal papers. Managed a large caseload and determined motions to be filed. Accompanied clients to court. Developed interpersonal communication skills by preparing clients for legal proceedings.