Michael Pha Email & Phone Number

Toronto, Ontario, Canada

• Support in the seamless outbound operation, including box making, cart building, package running, and other supporting functions.
• Adhere to and maintain industry leading best-practices and our health and safety measures to protect the health of people in the Distribution Centre, including WSIB regulations.

• Adapted teaching responsibilities for daily swim classes depending on age group and different skill levels.
• Responsible for effectively organizing classes based on the skill level curriculums to educate swimmers.
• Managed the entirety of swim classes assigned by ensuring all required paperwork, lesson plans, and attendance were completed.

• Tasked with providing guidance to the team on duty through scheduling, distribution of responsibilities, and ensuring all protocols were followed to efficiently run the community pool.
• Implemented and organized recreational activities and programs for the community.
• Collaborated with fellow lifeguards on duty to monitor patrons in and around the swimming pools to ensure their safety.
• Certified and proficient in First Responder skills such as First Aid and CPR.

• Tasked with managing and coordinating the weekly day-plans and paperwork for all camp staff.
• Ensured campers of varying ages, interests, skills, and development levels had an educational and exciting time at camp. Safely lead groups of campers through various indoor and outdoor activities.
• Collaborated with camp staff to design enriching learning activities and curriculum for campers of all ages.
• Implemented helpful suggestions and reported causes for concern by campers and their parents.

• Documented and reported safety-related concerns or incidents.
• Monitored daily activity of check-ins, the pool’s chemical levels, and the pool’s cleanliness.
• Responsible for assisting building tenants and guests in making weekly reservations to the private pools and keeping records of pool activities.

• Managed product information, maintained reporting of point-of-sale merchandise inventory, and processed payments.
• Responsible for scheduling repeat clients, conducting follow-up calls and assisting walk-ins.
• Experienced in resolving client concerns or questions.