Michael Pham Email & Phone Number

Columbus, Ohio, United States

Ohio, United States

Dublin, Ohio, United States

Resolved disputes between terminals and our business partner customers, mostly through heavy use of Microsoft office (excel to capture, analyze, share, and visualize patterns; outlook and teams for internal and external communications)

Columbus, Ohio Metropolitan Area

- Handled incoming checks and applied payments towards customer accounts- Electronically filed various sorts of legal documents with 30+ different court websites (wage garnishments, complaints, liens, etc)- Cut checks for legal documents to send to common pleas and municipal courts

Grove City, Ohio

Greeted and signed in vendors, employees, and visitorsPerformed routine logs relative to important mechanical equipmentPatrolled building and parking lot while carrying Defibrillator Created reservations for incoming agentsReceived incoming mail and regularly used skype and microsoft outlook to communicate

11999 National Rd Sw Etna, Ohio 43018

Picked 350 units per hour for customer shipment, trained new associates, performed orientations, re-trained experienced associates and some micromanaging

8100 Smith'S Mill Rd New Albany, Ohio 43054

Picked customer orders for shipment

7400 Safelite Way, Columbus, Ohio 43219

Handling customer calls, doing things such as filing First Notice of Loss claims, answering questions, redirecting calls, providing towing assistance, all while establishing good rapport with the client

Columbus, Ohio Area

Diagnosed and repaired or replaced hardware on chromebooks and ipads, as well as doing some reprogramming, some soldering, and making use of a rework station

Established sample scenarios and floor sets for CEO.

Insured a clean and presentable environment for customers and seated guests in a hospitable and friendly fashion