Michael Pichette Email & Phone Number

Over 30 years of experience in the Hospitality industry. Talented skills, motivation, and dedication has allowed continuous growth in my career. With successful years, in a fast-paced management position, with my management experience and hardworking, it has expanded my career to a technical and operational outlook in the Information Technology and Business fields. Very compassionate with analyzing Business Systems and Processes to grow company goals and Business Value.

Listed skills include Leadership, Research, Powerpoint, Outlook, and 29 others.

• 

  General Manager

  Toojay'S Gourmet Deli

  Mar 1987 - Present - West Palm Beach, Florida, Us

  1. Employee Performance: Developed statistical analysis to measure employee performance2. Financial: Analyze Profit and Loss statements3. Budgets: Created and maintained annual budgets for multiple stores with gross revenue in excess of $3 million4. Compliance: Involved in hiring and training of entry level employees and managers in corporate policies/procedures/compliance5. Inventory control: Managed inventory supplies; strict attention to detail6. Special Events / marketing: Designed and implemented special events and marketing initiatives7. Reports: Processed weekly, bi-weekly and monthly sales, labor and expense reports8. Safety: Maintained sanitation standards in compliance with ServSafe guidelines9. Responsible for all daily, weekly, and monthly financial profit and loss statements10. Process weekly payroll for up to 50 employees11. Vendor relations, ordering, pricing & inventory control12. Customer retention and resolution13. Responsible for all areas in the restaurant14. Maintained high standards for food quality control, cost and purchasing15. Prepared schedules for all areas of the restaurant 16. Responsible for the planning, budgeting and purchasing for the kitchen area17. Data Mining of trends of data and information