Michael Pickard Email & Phone Number

Rockland, Massachusetts, Us

Boston, Ma, Us

• Designed and aided in the deployment of new applications and services to x86 based architecture and cloud based solution providers. • Deployed and managed iLand Disaster Recovery Solution using ZERTO replication. • Managed IT outsource provider that handled daily support of Servers, Storage, and virtualization platforms. • Drove technology decisions for all IT Infrastructure at Ironwood.

Boston, Ma, Us

• Designed, deployed and supported enhancements to x86 based architecture and infrastructure in support of IT Operations in Boston, Toronto, and several locations across Asia, and the Philippines.

Armonk, New York, Ny, Us

• Investors Bank & Trust outsourced all IT functions to IBM Global Services on August 1, 2004. My duties and responsibilities remained the same.

Boston, Us

• Engineered, designed, integrated, and deployed Firewalls, Messaging Systems, and other Windows based architecture and infrastructure in support of offices in Boston, Sacramento, Dublin Ireland, Toronto, and New York City.

Boston, Massachusetts, Us

• Provided Lotus Notes application design, coding, and testing to Equity and Fixed Income groups. Projects included both new applications, and extending existing applications to meet emerging business needs.• Collaborated with clients on business requirements to determine application scope, and design. • Acted as project manager on some applications to ensure proper delivery from design through application implementation.

Boston, Massachusetts, Us

• In an engineering function, performed global update to Lotus Notes release 4.6, and migration from cc:Mail DB6 to Lotus Notes email. • Built Lotus Domino servers, setup replication, clustering, and user access. Collaborated with Notes Development Group on Notes Application implementations. • Provided server support worldwide for Lotus Notes R4.6, running under Windows NT 4.0. Clients accessed servers via Notes client, or via Netscape utilizing Domino HTTP services. • Monitored and maintained Notes cc:Mail/MTA, and Notes SMTP/MTA to ensure timely message delivery.• Maintained servers, implemented software updates and operating system patches. Provided third level escalation of help desk issues.

• Provided server support worldwide for Lotus Notes running under IBM OS/2, Novell Netware, and Windows NT 3.51. Clients access Notes servers via Notes client, or via Microsoft Internet Explorer, utilizing Domino HTTP services. Also implemented POP3 access to Notes email for nomadic users. • Maintained servers, implemented Notes software updates and operating system patches. Implemented global update to Notes R4, and migration of Notes servers to Windows NT operating system, which involved extensive International travel. • Provided second level support of Lotus Notes client, to users in Cambridge campus. Provided vacation coverage for IT Managers in remote locations, which involved international travel.

Houston, Texas, Us

• Provided network and application support to PC desktop, Macintosh, portables, and Vax workstations.• Managed VAX/VMS system on a large VAX cluster used for software development.• Responsible for Ultrix (Digital Unix) server management, on two Ultrix servers. • Designed, coded, and implemented a worldwide reporting data warehouse. Data was gathered from RDB databases through ODBC. Automated reporting front end was created using Microsoft Access. • Developed and implemented major enhancements to a corporate wide circuit inventory system; developed and implemented several releases.