We are in the process of growing our Starbucks portfolio in our franchise group. I have overseen the addition of two new locations (August 2023 and September 2023) and we are planning on more in 2024. I am as well operating as DISTRICT MANAGER for our stores, in this role I am in charge of all day today operations, overseeing all aspects of our business. I work with the BRAND directly to ensure all standards are being met and exceeded. We are growing quickly and this means I am tasked with not only managing/ opening stores but all training, hiring and policy implementation and creation as we scale towards our goal.

I was brought into the company to help fix an underperforming store and build new ones. in my capacity as store General MANAGER I worked to build a professional proud team, close deficiencies and make the store profitable. Through training/ hiring and leadership we changed the culture, won business of the year from the Chamber of Commerce and have increased sales by over 23%. The store as well is now profitable.

We specialized in feeding movie productions in the Ottawa. Some examples are,Penthouse North starring Michael KeatonHouse At The End Of The Street starring Jennifer Lawrence The Blackcoat's Daughter ( Netflix Production)I Am the Pretty Thing That Lives in the House ( Netflix Production)Season 2 of Project Runway CanadaDebby Travis From The Ground UpOver the years we have fed countless Productions, more celebrities than I can remember. We were known for our creative, fresh casual fine dinning creations and exceptional customer service.

I was tasked with improving the customer experience, elevate the food, solidify the team and make the store profitable. I was extremely successful on all fronts.

I worked for a franchisee ( Bantam Group) where I built management teams, opened two stores and simultaneously ran our busiest location. Our focus was on quality ingredients served in a professional, clean and fun environment. I enjoyed learning the challenges and differences of Quick Service Restaurants.

Acclaimed casual fine dinning bistroI was regularly featured in local papers.Multiple cooking competitions, the highlight being asked to be part of the Gold Plates cooking competition.Our store was credited with being part of the movement that changed the culinary scene in Ottawa. I was regularly featured on TV, the highlight being on Canada AM Saturday morning as well as appearances on the Food Network.