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Support Servers and Network Engineering and Support for Gaming division while hardening site to industry with standard security measures

Document video conferencing environment and provide methodology for supporting high level WebEx meetings. Provide support to C level staff members, while acting as Help Desk technician.

Support Network Equipment, perform upgrades and migrations

Server administration, scripting, migrations, IIS administration, Web application support and usability programming

Work with a team of engineers to survey and upgrade the network switching environment for VOIPFully supporting, configuring, maintaining, and upgrading corporate VOIP systemConfiguring and installing various network devices and services

IT Specialist making changes, configurations, documentation, support process, for the transformations of the entire IT environment to the Penske network.Integration of Server environment into states Configuration Management Data BaseProviding all IT and support troubleshooting for local users-Implement a simplified inventory and tracking system for RF devices saving over 100,000 yearly.-Program existing and new RF and wireless equipment to access the new Penske network.-Customize existing I.D. security badge database for specific Penske tracking needs.-I.T Infrastructure restructuring from XPO management to Penske Management.-Setup new computers systems and mobile devices for end users.-Establish video walls to display content placed or removed from a secured network folder-Document resolutions, systems, and processes to manage the IT environment-Expand fiber/data to reach throughout the warehouse.-Re-organize and secure file server data structure

Assist Nationwide companies with deployments, upgrades, troubleshooting and repair of IT Infrastructure on individual projects throughout U.SFully supporting, configuring, maintaining, and upgrading corporate network/serversInstalling and integrating new equipment Evaluate network performance confirm performance matricsConfiguring and installing various network devices and servicesWorking on special projects

Developed patching guidelines for major patching project for large bank. Developed communication criteria, guidelines and processes, develop collaboration with server owners and stakeholders, implement patching timelines, back-out plans and deployment schedules. Developed change management process, patched servers and solved complicated issues. Met federal guidelines for security compliance as it pertains to Windows server patches compliance preventing large finesTrained NOC on patch management process, transitioned into consultant for transfer of customer infrastructure problem resolution into the TAOS managed service model.

Infrastructure Migration Consultant for Windows Servers, Desktops and Applications. Identifying and documenting Infrastructure, Identifying resources, create action items and project plans. identify road blocks, create solutions, resolve problems.

Coordinate outage resolutions for Microsoft Exchange environment during HP's transfer of support Merrill Lynch support to Bank of America. Communication details to management, provide status reports, engage engineers and guide resolution. Detail oriented position requiring quick response, documenting conversations while they happen, keeping all stockholders aligned with current status, future efforts and final resolutions until closeout of issue.Common Skills utilized: Verbal and written communication Close attention to detailsUnique skills utilized Resolution path guidance Critical decision making in real-time Technical jargon translation

Monitor Data Center equipment, coordinate upgrades, new installations, repairs and maintenance of WAN and LAN equipment. Open and close change orders and Incidents, Perform Desktop management functions such as patching, securing, querying for data and status analysis. Perform Infrastructure change management tasks.