Michael Pickell Email & Phone Number

Papillion, Nebraska

Omaha, Nebraska

Medical Collections

Greater Omaha Area

Responsible for handling technical and sales escalation and expedite requests involving Ethernet, Uverse, DSL, VoIP, MIS, and IPFlex AT&T products. Communicate with AT&T personnel and customers at all levels up through Regional Vice Presidents and business CEO’s.Communications are processed via email, instant messaging and telephone conversation. Created a.

Visited living quarters with a team and individually to collect government data. Created lists of residents; collected, organized and reviewed census forms for each assignment. Conducted survey interviews. Verified addresses.

Created tests for evaluation and administered tests for continuing evaluation.Administered test to measure proficiency of the student’s English/Korean speaking skills. · Taught K-6th Grade English language. Evaluated online book reports and provided instruction to improve writing skills.

· Opened, ran and closed the bookstore and visitor center. · Ran the cash register and collected money from sales. Answered information requests from the website and the phone. Answered phone calls and took messages. Ordered and sent brochures to and from other parks.

Drew plans for the construction and production of metal buildings.* Computed data for engineering programs, which engineers used to create building designs. Revised and corrected building design plans for the Detailing department. Checked building plans for correctness and accuracy prior to customer review.

Ba, English/Creative Writing

Aa, Architectural Drafting