Michael Pickering

Michael Pickering Email and Phone Number

Customer Success Leader | Driving Growth Through Strategic Customer Partnerships @ Quickbase
cambridge, massachusetts, united states
Michael Pickering's Location
Rochester, New York Metropolitan Area, United States
Michael Pickering's Contact Details

Michael Pickering work email

Michael Pickering personal email

About Michael Pickering

20+ years of leading people and partnering with key stakeholders to achieve mutual success. I’m lifelong learner, and passionate about collaborating with my partners and crafting creative solutions that help customer’s achieve their goals!

Michael Pickering's Current Company Details
Quickbase

Quickbase

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Customer Success Leader | Driving Growth Through Strategic Customer Partnerships
cambridge, massachusetts, united states
Website:
quickbase.com
Employees:
505
Michael Pickering Work Experience Details
  • Quickbase
    Manager, Customer Success
    Quickbase Jul 2024 - Present
  • Quickbase
    Executive Customer Success Manager
    Quickbase Mar 2022 - Jul 2024
    Digital Transformation / Platform as a Service / Enterprise Software
  • Paychex
    Strategic Accounts Service Manager
    Paychex Jun 2021 - Mar 2022
  • Paychex
    Enterprise Client Service Supervisor
    Paychex Jul 2019 - Jun 2021
  • Paychex
    Relationship Manager
    Paychex Aug 2017 - Jul 2019
    Manage the experience for the largest and most complex clients through the creation and maintenance of relationships of key stakeholders for both Paychex and our clients.
  • Paychex
    Pia Employer Shared Responsibility (Esr) Services Supervisor
    Paychex Mar 2016 - Aug 2017
    Oversaw change around a complex product / service in an emerging market to keep clients compliant with Affordable Care Act; managed a team of dedicated service representatives.
  • Paychex
    Paychex Insurance Agency Implementation Supervisor
    Paychex Sep 2014 - Mar 2016
    Built trusting relationships with sales and operations partners to achieve a positive client onboarding experience within Paychex Health & Benefits department.
  • Paychex
    Paychex Insurance Agency New Client Setup Supervisor
    Paychex Apr 2013 - Sep 2014
    Built trusting relationships with sales and operations partners to achieve a positive client onboarding experience within Paychex Health & Benefits department.
  • Paychex
    Health And Benefits Implementation Coordinator
    Paychex Sep 2011 - Apr 2013
    Collaborated with clients, carriers and internal business partners; focused on a positive onboarding experience.
  • Empire Financial Partners
    Registered Representative
    Empire Financial Partners Jun 2010 - Jun 2011
  • Hsbc Mortgage Corporation (Usa)
    Mortgage Lending Specialist - Underwriter
    Hsbc Mortgage Corporation (Usa) Jun 2007 - May 2010
    Premier team assistant manager; handled internal / external customer escalations, managed workflow and a multi-million-dollar pipeline of loans, underwriting mortgages for premier clients and employees.
  • Timberlink Settlement Services Usa Inc. (Hsbc)
    Regional Manager
    Timberlink Settlement Services Usa Inc. (Hsbc) Feb 2005 - Jun 2007
    Directed an operations team in a start-up company with responsibility for securing collateral for HSBC.

Michael Pickering Skills

Employee Benefits Insurance Customer Service Health Insurance Leadership Benefits Administration Team Building Human Resources Customer Retention Strategic Planning Account Management Microsoft Excel Process Improvement Coaching Management Sales Onboarding Underwriting Mortgage Lending Training Recruiting Employee Engagement Building Relationships Relationship Building Salesforce.com Employee Relations Client Issue Resolution Business Process Improvement Data Analysis

Michael Pickering Education Details

  • St. John Fisher College
    St. John Fisher College
    Business Administration And Management, General
  • University At Buffalo
    University At Buffalo
    Bs - Business Administration

Frequently Asked Questions about Michael Pickering

What company does Michael Pickering work for?

Michael Pickering works for Quickbase

What is Michael Pickering's role at the current company?

Michael Pickering's current role is Customer Success Leader | Driving Growth Through Strategic Customer Partnerships.

What is Michael Pickering's email address?

Michael Pickering's email address is mp****@****hex.com

What schools did Michael Pickering attend?

Michael Pickering attended St. John Fisher College, University At Buffalo, Monroe Community College.

What skills is Michael Pickering known for?

Michael Pickering has skills like Employee Benefits, Insurance, Customer Service, Health Insurance, Leadership, Benefits Administration, Team Building, Human Resources, Customer Retention, Strategic Planning, Account Management, Microsoft Excel.

Who are Michael Pickering's colleagues?

Michael Pickering's colleagues are Polina Peneva, Lauren Molino, Krasimira Mihkova, Daniel Lin, Divya Lalwani, Daniel Walburn, Jajo Jajo Khan.

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