Michael Pineau Email & Phone Number

Florida, United States

Florida, United States

Tampa, Florida, United States

Detection Quality, Third Party Integrations, Countermeasures, FuturesLeading the CTU’s Detection Capability Extension and Microsoft Cloud research teams, responsible for strategic and tactical work with product and engineering, enabling the detection research team to enhance detection capabilities for the Taegis XDR product. Ensure needs are clearly communicated and developing roadmaps. Support sales and ensure client satisfaction through customer engagement• Detection Strategy… Show more Detection Quality, Third Party Integrations, Countermeasures, FuturesLeading the CTU’s Detection Capability Extension and Microsoft Cloud research teams, responsible for strategic and tactical work with product and engineering, enabling the detection research team to enhance detection capabilities for the Taegis XDR product. Ensure needs are clearly communicated and developing roadmaps. Support sales and ensure client satisfaction through customer engagement• Detection Strategy & Innovation - Developed and collaborated on technical roadmaps for detection strategy to be executed in tandem with CTU, Engineering, and Product Management, ensuring value recognition for initiatives. • Business & Operational Management - Identified customer needs, executed process improvement with defined business critical detection prioritization methodology.• Culture & Values - Championed detection culture amongst Secureworks. Defined mission statement, measurable achievements and researcher expectation framework.• Detection Management - Innovation in alert volume reduction, drastically improved signal:noise, improved investigation outcomes and expedited customer tuning. Show less

Tampa, Florida, United States

Counter Threat UnitLeading the CTU’s Endpoint Countermeasure, Network Countermeasure, Third Party Integrations, Detection Quality research teams, responsible for creation and curation of applied TI for Taegis XDR. Redefined the Taegis XDR tuning capabilities, ensuring prioritization of critical escalations.• Organizational Strategy - Developed a new operating model, aligned with business strategy, to prioritize product innovation and tactical support .• Partner Support &… Show more Counter Threat UnitLeading the CTU’s Endpoint Countermeasure, Network Countermeasure, Third Party Integrations, Detection Quality research teams, responsible for creation and curation of applied TI for Taegis XDR. Redefined the Taegis XDR tuning capabilities, ensuring prioritization of critical escalations.• Organizational Strategy - Developed a new operating model, aligned with business strategy, to prioritize product innovation and tactical support .• Partner Support & Enablement - Operating support process development and oversight for global team enabling direct and expedited support for MSSP partners.• Leadership Development - Mentored technical and people leadership for career growth and succession planning.• Integration Expansion - Strategy development for Detection Research to expand net-new integrations and development times ensuring successful customer delivery outcomes. Show less

Providence, Rhode Island Area

Leading SecureWorks Global Security Operations Center, responsible for collaborative development and delivery of innovative solutions for improving the security efficacy of our customers. Support sales and ensure client satisfaction through Planning, Design, Implementation and Operations of Professional and Managed Security solutions. Collaboration with leadership team for policy development and decision-making insuring consistency of decisions within all operations center… Show more Leading SecureWorks Global Security Operations Center, responsible for collaborative development and delivery of innovative solutions for improving the security efficacy of our customers. Support sales and ensure client satisfaction through Planning, Design, Implementation and Operations of Professional and Managed Security solutions. Collaboration with leadership team for policy development and decision-making insuring consistency of decisions within all operations center locations.• Managed Security Services – Providing a full range of Security Analysis, Managed Detection and Response along with Endpoint Detection and response, with proactive threat hunting • Audit Protocol – Formed Audit Team with established protocol for evaluating security solutions• Delivery Strategy – Maintained operational prioritization for technology developments; internal efficiencies, greater value in security event escalation, operational improvements• Culture & Values – Inspired global operations through career path development and shared objectives with a common purpose worldwide. Exceptional retention establishing a positive culture of teamwork• Orchestration & Automation - Develop innovative automation solutions for Operations and customers to improve efficiencies, cycle time and alerting efficacy Show less

Providence, Rhode Island Area

• Leadership for Advanced Analysis Team - Training Team, global footprint, Responsible for the Global Event Handling Policy for our client base• MDR Innovation - Operationalized Manage, Detect and Respond Package inclusive of workflow development and training, enabling MDR as ready for service• Career Development - Matured Advanced Analysis team from reactionary ticket work to prioritized business projects. Created Analyst 1.5 program to enable career growth and business… Show more • Leadership for Advanced Analysis Team - Training Team, global footprint, Responsible for the Global Event Handling Policy for our client base• MDR Innovation - Operationalized Manage, Detect and Respond Package inclusive of workflow development and training, enabling MDR as ready for service• Career Development - Matured Advanced Analysis team from reactionary ticket work to prioritized business projects. Created Analyst 1.5 program to enable career growth and business development• Curation of Intellectual Property – Regular development of horizon roadmap for development and curation of advanced analytics engines Show less

• Committed to Client Satisfaction - Ownership and empathy for challenges faced by clients; assessing concerns with a philosophy of first-time resolution to insure excellence in service delivery• Creation of Operational Standards - Creation of new process and procedures in the name of service excellence for our client base. Voter/Verifier for the Change Management Board to ensure the organization is within PCI compliance• Technical Leadership - Technical work responsible to the Analyst… Show more • Committed to Client Satisfaction - Ownership and empathy for challenges faced by clients; assessing concerns with a philosophy of first-time resolution to insure excellence in service delivery• Creation of Operational Standards - Creation of new process and procedures in the name of service excellence for our client base. Voter/Verifier for the Change Management Board to ensure the organization is within PCI compliance• Technical Leadership - Technical work responsible to the Analyst II team including ILE, Filters, ALE and Advanced MPLE logic engines. Leadership of client migrations from TeraGuard to the Counter Threat Platform to ensure service excellence Show less

Providence, Rhode Island Area

GIAC Certified Intrusion Analyst (GCIA)-Auditing of events and security incident handling-Real time packet analysis, malicious/benign payload analysis in a sandbox environment-Mentoring analysts on proper processes; analysis, incident handling and procedures-Conducting Enterprise Client calls discussing emerging threats, tuning and client opportunities-Management of proprietary hardware; signature tuning, performance, changes, auditing and… Show more GIAC Certified Intrusion Analyst (GCIA)-Auditing of events and security incident handling-Real time packet analysis, malicious/benign payload analysis in a sandbox environment-Mentoring analysts on proper processes; analysis, incident handling and procedures-Conducting Enterprise Client calls discussing emerging threats, tuning and client opportunities-Management of proprietary hardware; signature tuning, performance, changes, auditing and filters-Management/Monitoring of 3rd Party IDS devices-Received multiple "greenie nominations" for going above and beyond-Creation of process and procedures regarding incident handling Show less

Providence Ri

GIAC Certified Security Essentials Certification (GSEC)Sourcefire Certified Professional (SFCP)-Execute day-to-day security management operations in the 24 x 7 Security Operations Center -Creation of rules to filter security events using Regular Expressions-Personally responsible for weekly ‘tuning’ call with prominent clients to assess client concerns, discuss administrative issues and tune alerts specific to the client network-Ensure client satisfaction in day to day… Show more GIAC Certified Security Essentials Certification (GSEC)Sourcefire Certified Professional (SFCP)-Execute day-to-day security management operations in the 24 x 7 Security Operations Center -Creation of rules to filter security events using Regular Expressions-Personally responsible for weekly ‘tuning’ call with prominent clients to assess client concerns, discuss administrative issues and tune alerts specific to the client network-Ensure client satisfaction in day to day scenarios-Responsible for accurate reporting of security incidents, log monitoring and anomaly detection-Real time packet analysis, malicious/benign payload analysis in a sandbox environment-Creation of proper training documentation for TeraGuard analysis, process and procedure-Responsible for training of analysts (new|old) to become proficient in TeraGuard-Auditing of events and security incident handling-Responsible for quarterly Disaster Recovery testing Show less

Providence, Rhode Island Area

Study: Network Engineering

Providence Ri

-Monitored Network traffic-Managed and maintained multiple production VMWare servers-Basic Information Technology management and maintenance of individual hosts on the network-Installed and maintained printers and desktops-Maintained server room including configuration and labeling