Michael Plas

Michael Plas Email and Phone Number

Desktop Support Analyst @ Allscripts
chicago, illinois, united states
Michael Plas's Location
Acworth, Georgia, United States, United States
Michael Plas's Contact Details
About Michael Plas

Experienced, Results-oriented IT Professional with 15 years of experience in managing, analyzing and troubleshooting desktop application systems and hardware support. Demonstrated expertise in managing efficiency and enhancing overall product functionality with rigorous troubleshooting techniques. Areas of expertise include application functionality, integration, installation, hardware replacement. Fluent in replacing hardware supplies such as; motherboards, power supplies, laptop screens, etc… Good communication and writing skills. Passion for knowledge and a quick learner.

Michael Plas's Current Company Details
Allscripts

Allscripts

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Desktop Support Analyst
chicago, illinois, united states
Website:
allscripts.com
Employees:
8515
Michael Plas Work Experience Details
  • Allscripts
    Desktop Support Analyst
    Allscripts Mar 2018 - Present
    Alpharetta, Georgia
    View
  • Allscripts
    System Analyst Of Applications
    Allscripts Jul 2016 - Mar 2018
    Melville, New York
    View
  • Allscripts
    Desktop Systems Specialist
    Allscripts Sep 2011 - Jul 2016
    Bay Shore Ny
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  • Csc
    Senior Desktop Support Technician
    Csc Sep 2009 - Sep 2011
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  • Estee Lauder Companies, Inc
    Desktop Support Technician
    Estee Lauder Companies, Inc Jul 2003 - Sep 2011
    Last point of resolution for all Service Desk ticket assignments (Remedy and CA Help Desk programs.Hardware support for all HP and IBM (Lenovo) products (support, maintenance, upgrades, etc)Blackberry support (activation, adding to BES Server, configuration, troubleshootingIn-depth experience with all Microsoft Office Enterprise versions. Currently administering to version 2007.Image, configure, deploy new machines (SFF Desktop- Laptops-Tablets)Add new machines to Domain. Decommission old machine.In-depth knowledge of various Anti-Virus programs (Symantec, Norton, McAfee EnterpriseSetup & configure RF devices for Estee Lauder's main production building.Troubleshoot Network issues. I.P. user setup (Static & DHCP)Novell>Microsoft migration for 500+ end users
  • Estee Lauder Companies, Inc
    Consultant - Computer Operations
    Estee Lauder Companies, Inc Jan 2002 - Jul 2003
    Assisted in the operation and restrictive control of specific computer systems and peripheral equipment in a multivendor / platform environment.Mainframe (IBM 9000 series, HP3000, HP9000 series), associated peripheral equipment including disc and tape drives; printers, switching device, telecommunications equipment, personal computers, display terminals, de-collator, and handjack

Michael Plas Skills

Troubleshooting Help Desk Support Windows 7 Blackberry Enterprise Server Printers Active Directory Service Desk Windows Customer Service Itil Bmc Remedy Outlook Project Management Microsoft Excel Vpn Networking Dhcp Windows Xp Blackberry Security Microsoft Office Lotus Notes Inventory Management

Michael Plas Education Details

Frequently Asked Questions about Michael Plas

What company does Michael Plas work for?

Michael Plas works for Allscripts

What is Michael Plas's role at the current company?

Michael Plas's current role is Desktop Support Analyst.

What is Michael Plas's email address?

Michael Plas's email address is mg****@****aol.com

What is Michael Plas's direct phone number?

Michael Plas's direct phone number is +163167*****

What schools did Michael Plas attend?

Michael Plas attended Colorado Technical University, Suffolk County Community College, Keuka College Keuka.

What skills is Michael Plas known for?

Michael Plas has skills like Troubleshooting, Help Desk Support, Windows 7, Blackberry Enterprise Server, Printers, Active Directory, Service Desk, Windows, Customer Service, Itil, Bmc Remedy, Outlook.

Who are Michael Plas's colleagues?

Michael Plas's colleagues are Amit Siddhapura, Dave Watkins, Nicholas Baust, Ajinkya Kore, Minesh Chauhan, Denelle Bush, Stephanie Sharp.

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