Senior Advanced Applications/Systems Engineer
• Served as Technical Lead and Customer Interface for System Design of Cabin Management System Projects from acceptance of the Sales Quote to System Installation on the Aircraft.• Directly responsible for Hardware and Software System definition, configuration and integration of customized Cabin Management Systems sold to OEMs and Aftermarket completion centers. • Integrated CAN and ethernet based Cabin Management Systems with external cabin controllers, entertainment sources, avionics equipment and other aircraft subsystems.• Responsible for generating System Configuration/ATP Documents defining system function details which is utilized for system technical scope baseline, application software development, and System Verification and Validation Testing.• Thoroughly tested Cabin Management Systems prior to customer on-site System Integration Lab Visit and System Software Delivery.• Provided world-class On-Site support at Aircraft Service Centers to ensure proper system functionality, system delivery schedules are met, and customer satisfaction is maximized.• Established intimate customer relationships to ensure expectations are met, establish trust, and to gain a competitive advantage for Honeywell Cabin Management Systems product line. • Worked closely with the Sales team, Software and Hardware Engineering teams, and Integrated Supply Chain to ensure compliance with all system requirements.• Managed system change orders from customer requests.• Reviewed customer wiring diagrams and third-party product manuals to validate proper system design.• Developed customized GUI design for Ovation Select control panels, ASP devices, and iPhone/iPads to meet customer and aircraft specific requirements.• Interfaced with various communication protocols including CAN, RS-232, RS-485, ARINC-429, and ethernet to fulfill system requirements.• Heavily relied on for supporting customer-facing business travel.