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Michael Pointer is a Network Engineer at Hilton at Hilton. He possess expertise in customer service, sales, customer satisfaction, retail, customer experience and 21 more skills.
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Senior Network EngineerHilton Mar 2022 - PresentMclean, Va, Us -
Associate Network EngineerHilton Nov 2018 - Mar 2022Mclean, Va, Us
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Contract Network EngineerHilton Sep 2017 - Nov 2018Mclean, Va, Us
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Network Engineer InternHilton Jun 2017 - Aug 2017Mclean, Va, UsCollaborated with vendors and other support teams for problem solutions.Communicated with more senior network engineers, upper-management, and internal clients to identify needs and evaluate alternative business solutions.Documented network projects within the hotels and corporate offices.Worked with teams to define API integration between collaboration systems and project management software.
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Sales ConsultantMagnolia Audio Video Jul 2014 - Mar 2020Richfield, UsWhile working in Magnolia, I always strive to deliver the best customer service in the industry. I strive for this because of the expectations high that our customers have when they step into Magnolia. As a magnolia consultant, I offer end-to-end service, whether it is a simple television installation or a custom designed, whole-home integrated entertainment system, I work with well-trained sales teams, designers, engineers, and installers to make the customers home-theater and audio dreams a realityOffered an extraordinary customer experience.Exhibited tremendous knowledge around all product and services.Built and designed the optimum home theater and/or solution to ensure customers dream become a reality.Ability to deliver all technical information and details.Ability to communicate well and mentor others. -
Sales ConsultantBest Buy Nov 2011 - Mar 2020Richfield, Minnesota, UsThe most important part of my job is providing exceptional customer service for the world's largest consumer electronics retailer. I was also required to attain a curiosity and eagerness to solve the customer's needs while at the same time develop and foster long-term, trusting relationships with my customers. Throughout my time with the company I developed communication skills, built on my natural talents and strengths. This allowed me to maintain healthy and high-energy relationships with my teammates, while placed in value-based environment.Typical Duties / Responsibilities:Asked lifestyle questions to thoroughly understand customer needs, offers relevant services, solutions, and accessories so customer can make informed decision to complete their purchaseUtilized all relevant sales tools to drive profitable growth Leveraged online resources, tools, and peer knowledge to self-train
Michael Pointer Skills
Michael Pointer Education Details
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The University Of MemphisComputer Engineering -
Overton High School
Frequently Asked Questions about Michael Pointer
What company does Michael Pointer work for?
Michael Pointer works for Hilton
What is Michael Pointer's role at the current company?
Michael Pointer's current role is Network Engineer at Hilton.
What is Michael Pointer's email address?
Michael Pointer's email address is mp****@****aav.com
What is Michael Pointer's direct phone number?
Michael Pointer's direct phone number is +190135*****
What schools did Michael Pointer attend?
Michael Pointer attended The University Of Memphis, Overton High School.
What are some of Michael Pointer's interests?
Michael Pointer has interest in Twisted, A Better Image Beauty And Barbershop, Autobahn Indoor Speedway And Events, Realmslaurenlondon, Primal Motion Pictures, Sutherlin Nissan Of Orlando, Kariji Jones Fan Page, Clement And Co, Tasty, Community.
What skills is Michael Pointer known for?
Michael Pointer has skills like Customer Service, Sales, Customer Satisfaction, Retail, Customer Experience, Retail Sales, Electronics, Technology, Teamwork, Strategic Planning, Communication, Professional Audio.
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