● Lead pharmacy staff serving a unique, high needs clientele, coordinating pediatric-focused medication solutions by aligning physicians, hospitals, insurance, and medication shipping providers to meet pharmacologic requirements.● Establish strong partner and client relationship management practices with clinical providers and hospitals, prioritizing follow up and leading management across pharmaceuticals● Influence process improvements through partnerships with acute and specialty care hospitals including Memorial Sloan Kettering Cancer Center, presenting non-compounding medication alternatives and advising on best practices.● Collaborate with physicians and medical assistants on treatment and medication recommendations, accounting for patient adherence when formulating custom medicinal treatments in an individualized patient approach.● Drive customer experience via creative and resourceful solutions, improving medication adherence in pediatric patients while considering social health determinants in a boutique health setting.● Reduce costs and expenses while leading compounding quality management, improving medication administration, flavors, and overall outcomes while minimizing product waste.● Respond to COVID-19 pandemic by streamlining essential worker workflows, encouraging high morale in order to provide exceptional service and advance patient safety.

● Researched, advised, and coordinated with the owner while implementing a new pharmacy computer software system to improve efficiency while significantly lowering costs.● Mentored rotational pharmacy interns, training in patient counseling, compounding techniques, drug interaction awareness, and over the counter medications.● Facilitated Q&A review sessions on current pharmacoeconomic issues impacting pharmacy practice, acting as a● Aligned stakeholders, reviewing 3rd party contracts, connecting with sales reps to review recommendations, anddetailing cost benefit analysis to leadership.

● Transformed business growth and increased revenue opportunities based on market demands, creating a custom monthly subscription-based pill packing program with a successful ROI 2 months post-implementation.● Launched a compounding service in response to increasing patient needs, leading pharmacology solutions and drug development innovation for an elite clientele.● Performed comprehensive market research to improve profits, negotiating better drug prices with current wholesalers while growing relationships with competitively priced wholesalers.● Led creative marketing solutions, including establishment of a first-ever vaccination program in response to specific customer healthcare needs and demands.● Increased efficiency and workflow through novel computer software applications, harnessing IT expertise to streamline workflows, train staff, and stay within budget guidelines.● Expanded pharmacy service offerings by successfully implementing a compounding practice, increasing revenue.

● Developed a business plan encompassing effective resource management and utilization, control costs, and grow a holistic, preventative wellness-focused business.● Designed a 2K sq. ft. retail pharmacy, overseeing the entirety of construction while expanding the facility to meet growing business needs.● Drove daily operational management, leading a 10+ member cross functional team and managing recruiting, hiring, and professional development-centric training.● Advanced community relationships through blood drive, flu shot events, and hypertension screenings, resulting in a successful increase in patient volume through community service and outreach.● Facilitated improved diagnosis and treatment knowledge and open communication as a medical subject matter expert during in-person Q&A visits to Sharing is Caring cancer support group.

● Implemented employee coaching and a performance improvement incentive program, increasing prescription count10% year-over-year, and achieving status as a top 10 regional pharmacy.