Michael Pollard Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Global key accounts Manager• Live total ownership of the customer, responsible for end-to-end customer experience • Lead global tenders and alignment • Negotiate frame contracts and price agreements and enforce them globally • Understanding the market strategy of the critical account and derivation of relevant strategic actions• Analyze, understand and translate customer requirements to maintain and expand business• Formulate and communicate trends, expectations and… Show more Global key accounts Manager• Live total ownership of the customer, responsible for end-to-end customer experience • Lead global tenders and alignment • Negotiate frame contracts and price agreements and enforce them globally • Understanding the market strategy of the critical account and derivation of relevant strategic actions• Analyze, understand and translate customer requirements to maintain and expand business• Formulate and communicate trends, expectations and corresponding data to the correct recipients • Manage, synchronize and orchestrate the buying centre of the customer and Rittal selling centre• Represent the customer's voice and be the advocate of the customer • Monitor critical performance and risk indicators against budget and set up corresponding actions• Initiate escalation process when needed• Contribution to further development of the KAM community by systematic best practice exchange Show less

Brisbane, Australia

Santos gas extraction skids MCC's Tritium Global Account Manager, working closely with Rittal's Global Engineering from Germany, India and US to assist Tritium with all design and product development. Working with Rittal's and Tritium's supply chain to ensure on time delivereis for multiple production lines in Australian and GloballyNational responsibility for RTU swing frames designs for transmission and distribution/secondary systems/ BESS Solutions to Powerlink, Transgrid, Yurika… Show more Santos gas extraction skids MCC's Tritium Global Account Manager, working closely with Rittal's Global Engineering from Germany, India and US to assist Tritium with all design and product development. Working with Rittal's and Tritium's supply chain to ensure on time delivereis for multiple production lines in Australian and GloballyNational responsibility for RTU swing frames designs for transmission and distribution/secondary systems/ BESS Solutions to Powerlink, Transgrid, Yurika, Essential Energy, Endeavour Energy, Ausgrid, Power and Water, Energex, Ergon and multiple othersEnclosure cooling, Chilled water, and air conditioning Outdoor Cabinet solution specialistMarshalling CabinetsIT Infrastructure, medium and high-density cooling Show less

Brisbane, Queensland, Australia

Responsible for the profitable sales and resulting P&L for Rittal’s Queensland business.• Personal involvement in the effective service of major local customers and projects.• Performance management of staff. Work Together with staff to ensure product knowledge is up to date and maintained as required. Selection and induction of account managers and distribution of their portfolios in strategic verticals, setting key objectives and targets. • Assist in the… Show more Responsible for the profitable sales and resulting P&L for Rittal’s Queensland business.• Personal involvement in the effective service of major local customers and projects.• Performance management of staff. Work Together with staff to ensure product knowledge is up to date and maintained as required. Selection and induction of account managers and distribution of their portfolios in strategic verticals, setting key objectives and targets. • Assist in the development of annual business plans and budgets. Preparation of monthly sales reports for the National Sales Manager, including sales activity, market trends, sales results, customer visit cycles and competitor activities.• Identify new market opportunities and liaise with National Sales Manager, Marketing Manager and Product Managers. • Managing commercial agreements with distribution partners. Negotiate at state and regional levels for stock packages for distribution partners.• Managing opportunities in central and far North Queensland through distribution partners and electrical wholesalers.Liaise with colleagues at headquarters in Sydney and parent company in Germany for project pricing, technical support, and getting assistance on major projects in regardsto lead times for manufacturing and modifications. Show less

Medium to High Density CoolingModular UPSLampertz Modular Data Centre Security RoomsIn Rack Fire supressionServer racksMonitoringRemote Site racksRoad side and ITS cabinets

Sydney, New South Wales, Australia

Started my career with Rittal with various roles, Warehouse, Internal Sales, Area account manager, IT specialist account manangment

Diploma Of Business Managment

Education record