Develop application-specific protocols on Hamilton products by interpreting procedures provided by the customer or Sales Team.Perform troubleshooting of application products and instrumentation.Optimize liquid handling performance of instrumentation.Provide basic and advanced software and hardware training.Develop an deliver training material for the Hamilton Sales and Application team.Develop application-specific protocols for complex automated instrumentation.Demonstrate usage of advanced programming skills and software functions to control instrumentation.Participate and contribute on instrumentation that requires Factory and Site Acceptance Testing.

Field Service and Automation SupportSupport Integration Development and Installation by:Assisting sales engineers in proper configuration of systemsCreating and editing scheduling software methods per customers specificationsPerforming FAT and SATDemoing various scheduling software and instrumentationAssist BioSero Sales Group in day to day application and integration salesWork Closely with BioSero Management, Engineering and PartnersApprove Factory Acceptance Test and Site Acceptance TestTroubleshoot Equipment and applications with service organizationProvide Technical Support to sales, service, partner and customer requestsProvide SeminarsProvide regional support for all Pharmaceutical companies across New England.Aid in application development of integrated sub systems devoted to drug development.Design, maintain, install and manage automation work cells.Application Scientist for Nano-liter Acoustic dispensing.Inventory of local officeTime management of accountsField Service System updated and trackedRisk assessment strategiesProduct development and introduction to potential customersTraining and development of new employees

• NMR Specialist• Manage the Nuclear Magnetic Resonance (NMR) facility• Provide NMR support and data for the Cabot Community as well as all customers• Data acquisition and analysis• Maintenance of NMR instruments• Backlogging of data• Provide a comfortable and professional environment for all customers