Michael Pooler Email & Phone Number

New York, Ny, Us

Alpharetta, Georgia, United States

• Manage complex payroll systems with a client of 33,000 associates with 11 billion inrevenue.• Achieved perfect audit results that raised department success & client approval ratings• Lead cross-functional teams to deliver projects on time. Implement processimprovements that boost efficiency and reduce costs.• Conduct in-depth analysis of payroll systems, identifying and resolving complex issuesto ensure accurate and timely compensation for diverse workforce populations• Foster strong partnerships with cross-functional teams, driving seamless projectexecution and cultivating a culture of continuous improvement in payroll services.• Implement strategic payroll solutions that significantly enhance client satisfaction,streamline processes and improve overall operational effectiveness.• Meticulously manage payroll compliance, staying abreast of evolving regulations toensure adherence and mitigate risks for diverse client portfolios

Norfolk, Virginia, United States

• Serve as a consultant in servicing ADP’s products, benefits consultation, & technologies• Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience• Responsible for fostering relationships with clients while communicating effectively to handle payroll concerns• Routinely monitor client accounts for accuracy to be completely abreast of any question that may arise• Maintains log of client payroll accounts with frequently asked questions to improve future communications• Recommend additional products that fit client needs for a more seamless business relationship• Engages with clients periodically to check the pulse of their business• Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience

Virginia Beach, Virginia, United States

• Consultant for Naval service men/women transitioning back into civilian life foroptimal success.• Streamlined HR processes, reducing onboarding time and enhancing naval commandsatisfaction.• Partnered with department heads to identify and address skill gaps through tailoredtraining programs.• Provided compassionate support during organizational changes, maintaining morale,& productivity.

• Consultant for Naval service men/women transitioning back into civilian life foroptimal success.• Streamlined HR processes, reducing onboarding time and enhancing naval commandsatisfaction.• Partnered with department heads to identify and address skill gaps through tailoredtraining programs.• Provided compassionate support during organizational changes, maintaining morale,& productivity.

Los Angeles, California, United States

• Recruited for production companies like Warner Bros., Netflix, & Lifetime.• Sourced diverse talent pool, conducted interviews, and streamlined hiring process.• Analyzed industry trends to identify top-tier talent. Developed data-driven strategies toimprove talent pool quality. • Partnered with production executives to understand staffing needs. Created cross-functional teams to enhance recruitment efficiency

Chesapeake, Virginia, United States

• Managed client portfolios, provided financial advice, and executed transactions,resulting in substantial growth of assets under management for Navy Federal CreditUnion.• Ensured compliance with banking regulations and internal policies, maintainingaccurate records and minimizing risk exposure for the institution.• Educated clients on financial products and services, empowering them to makeinformed decisions to achieve their financial goals effectively.• Contributed to a nationally awarded team for top company performance.• Rehire from May 2012 - September 2013

New York, New York, United States

• Managed high-net-worth client portfolios, delivering personalized financial solutions.• Analyzed market trends to optimize investment strategies. Implemented risk management protocols, ensuring client asset protection and growth• Expanded client base through targeted networking. Consistently surpassed quarterly goals, contributing to significant growth in assets under management• Developed comprehensive wealth management plans. Facilitated smooth onboarding of new clients• Collaborated with Loan Officers, Business Bankers, and Financial Advisors to ensure customers received access to experts who could assist with specialized financial needs