Michael Pooler Email & Phone Number

New York, NY, US

Alpharetta, Georgia, United States

• Manage complex payroll systems with a client of 33,000 associates with 11 billion inrevenue.
• Achieved perfect audit results that raised department success & client approval ratings
• Lead cross-functional teams to deliver projects on time. Implement processimprovements that boost efficiency and reduce costs.
• Conduct in-depth analysis of payroll systems, identifying and resolving complex issuesto ensure accurate and timely compensation for diverse workforce populations
• Foster strong partnerships with cross-functional teams, driving seamless projectexecution and cultivating a culture of continuous improvement in payroll services.
• Implement strategic payroll solutions that significantly enhance client satisfaction,streamline processes and improve overall operational effectiveness.

Norfolk, Virginia, United States

• Serve as a consultant in servicing ADP’s products, benefits consultation, & technologies
• Provide recommendations to ADP leadership around potential best practices and training on ADP solutions, based on client input or experience
• Responsible for fostering relationships with clients while communicating effectively to handle payroll concerns
• Routinely monitor client accounts for accuracy to be completely abreast of any question that may arise
• Maintains log of client payroll accounts with frequently asked questions to improve future communications
• Recommend additional products that fit client needs for a more seamless business relationship

Virginia Beach, Virginia, United States

• Consultant for Naval service men/women transitioning back into civilian life foroptimal success.
• Streamlined HR processes, reducing onboarding time and enhancing naval commandsatisfaction.
• Partnered with department heads to identify and address skill gaps through tailoredtraining programs.
• Provided compassionate support during organizational changes, maintaining morale,& productivity.

• Consultant for Naval service men/women transitioning back into civilian life foroptimal success.
• Streamlined HR processes, reducing onboarding time and enhancing naval commandsatisfaction.
• Partnered with department heads to identify and address skill gaps through tailoredtraining programs.
• Provided compassionate support during organizational changes, maintaining morale,& productivity.

Los Angeles, California, United States

• Recruited for production companies like Warner Bros., Netflix, & Lifetime.
• Sourced diverse talent pool, conducted interviews, and streamlined hiring process.
• Analyzed industry trends to identify top-tier talent. Developed data-driven strategies toimprove talent pool quality.
• Partnered with production executives to understand staffing needs. Created cross-functional teams to enhance recruitment efficiency

Chesapeake, Virginia, United States

• Managed client portfolios, provided financial advice, and executed transactions,resulting in substantial growth of assets under management for Navy Federal CreditUnion.
• Ensured compliance with banking regulations and internal policies, maintainingaccurate records and minimizing risk exposure for the institution.
• Educated clients on financial products and services, empowering them to makeinformed decisions to achieve their financial goals effectively.
• Contributed to a nationally awarded team for top company performance.
• Rehire from May 2012 - September 2013

New York, New York, United States

• Managed high-net-worth client portfolios, delivering personalized financial solutions.
• Analyzed market trends to optimize investment strategies. Implemented risk management protocols, ensuring client asset protection and growth
• Expanded client base through targeted networking. Consistently surpassed quarterly goals, contributing to significant growth in assets under management
• Developed comprehensive wealth management plans. Facilitated smooth onboarding of new clients
• Collaborated with Loan Officers, Business Bankers, and Financial Advisors to ensure customers received access to experts who could assist with specialized financial needs