Michael Posey

Michael Posey Email and Phone Number

Information Technology Support Specialist
Louisville, KY, US
Michael Posey's Location
Louisville, Kentucky, United States, United States
Michael Posey's Contact Details

Michael Posey personal email

n/a
About Michael Posey

Experienced IT Infrastructure Engineer with a demonstrated history of working in the information services industry. Skilled in Computer Repair, Servers, Altiris, English, and Mentoring. Strong information technology professional with a BS in progress focused in IT: Cloud and Systems Administration from Western Governors University.

Michael Posey's Current Company Details
Information Technology Support Specialist
Louisville, KY, US
Michael Posey Work Experience Details
  • Information Technology Support Specialist
    Louisville, Ky, Us
  • Datavant
    Information Technology Operations Manager
    Datavant
    Louisville, Ky, Us
  • Datavant
    Lead Device Infrastructure Engineer
    Datavant Apr 2024 - Present
    Phoenix, Arizona, Us
  • Datavant
    Sr Desktop Infrastructure Engineer
    Datavant Mar 2022 - Apr 2024
    Phoenix, Arizona, Us
  • Ciox Health
    Sr Desktop Technology Engineer
    Ciox Health Mar 2022 - Apr 2024
    New York, Ny, Us
  • Equian
    Desktop Infrastructure Engineer
    Equian Nov 2018 - Mar 2022
    Indianapolis, In, Us
  • Equian
    Sr Desktop Engineer
    Equian Nov 2014 - Mar 2022
    Indianapolis, In, Us
    Support all physical and virtual desktops and peripherals in local and remote locations. Provide support for team members and develop solutions for End User Experience environments.
  • Optum
    Infrastructure Engineer
    Optum Nov 2014 - Mar 2022
    Eden Prairie , Mn, Us
  • University Of Kentucky
    Service Desk Analyst I
    University Of Kentucky May 2012 - Nov 2014
    Lexington, Ky, Us
    Provide high level service desk support for greater first call resolution on IT issues.
  • Dell
    Technical Analysis Senior Associate
    Dell Aug 2008 - May 2012
    Round Rock, Texas, Us
    Main Desktop project resource. Provide primary support for approximately 1200 devices including but not limited to: software, hardware, and peripheral accessories; Create and maintain Symantec Ghost, and Acronis images; Support senior hospital management; Desktop project lead for implementing large scale hospital software system, new desktop environment design, and Symantec Guardian Edge Encryption. Manage On-Call rotation, approve time off; Serve as interim while manager on leave; User and associate training; Serve as escalation resource for other team members; Research and develop implementation plans new technologies. Assist in Building Window Servers for Hardware Refresh. Create and/or update documentation. Perform break/fix troubleshooting for Intel based servers. Build and deploy Intel based servers. Played large role in POMS and ICIP software systems rollout, including troubleshooting of POMS systems issues for vendor.
  • Sunrise Children'S Services
    Helpdesk Support And Hardware Technician
    Sunrise Children'S Services Mar 2008 - Aug 2008
    Mt. Washington, Ky, Us
    Novell Server and Active Directory administration; Troubleshooting hardware, software, and operating system problems on PCs running Windows 95, 2000, and XP via phone calls at help desk or work order through intranet site; Rebuilding Windows 2000/XP systems; Completing purchase orders; Maintain hardware; Create and maintain system images; Research new technologies.
  • Rfx Technologies
    Helpdesk Support And Field Technician
    Rfx Technologies Sep 2005 - Mar 2008
    Louisville, Ky, Us
    Provide main client contact point, resolve issues as capable on Tier I, II, and II support calls; Network Administration for multiple industries; Sever Administration; Prepare quotes and place orders for clients; Maintain, Improve, and Repair Client relations.

Michael Posey Skills

Active Directory Troubleshooting Hardware Windows Help Desk Support Network Administration Microsoft Office Computer Hardware Software Documentation Technical Support Windows 7 Customer Service Servers Vpn Strategic Planning Laptops Microsoft Servers Project Engineering Change Management Mentoring Of Staff Windows Xp English Team Leadership Sccm A+ Vmware Horizon Information Technology Unidesk Citrix App Layering Securedoc Ciw Site Development Associate Ciw Net+ Vmware Desktop Computers Operating Systems Office 365 Altiris Windows Server Service Desk Software Installation

Michael Posey Education Details

  • Western Governors University
    Western Governors University
    It: Cloud And Systems Administration
  • Western Kentucky University
    Western Kentucky University
    Computer Science

Frequently Asked Questions about Michael Posey

What is Michael Posey's role at the current company?

Michael Posey's current role is Information Technology Support Specialist.

What is Michael Posey's email address?

Michael Posey's email address is mp****@****ian.com

What schools did Michael Posey attend?

Michael Posey attended Western Governors University, Western Kentucky University.

What skills is Michael Posey known for?

Michael Posey has skills like Active Directory, Troubleshooting, Hardware, Windows, Help Desk Support, Network Administration, Microsoft Office, Computer Hardware, Software Documentation, Technical Support, Windows 7, Customer Service.

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