Michael Pound Email & Phone Number

Adelaide, Australia

My Mission is"to provide excellence in customer service with tailored travel solutions for you"There's so much to know about me – but at the end of the day it's actually about you and what you want! I am an experienced traveller, life lover, adventure seeker and I have travelled to most parts of the globe - I want to be your travel dream weaver!Back in 1993 I chose to lean out of my comfort zone to a new career in the travel industry and I've never looked back. My experiences have run the whole gambit from running, owning and working in travel agencies, to freelancing, lecturing in an academic environment and working with specialty travel agents in a wholesale environment – being the agent of choice to travel agents!With a charismatic demeanor, people tend to warm to me quickly and given the opportunity, I know you will too! I will take the time to get to know you, understand your needs and work with you every step of the way in building your personalised itinerary. I am also a guru when it comes to air fares and constructing complex itineraries! Using my extensive knowledge, years of training, my vast travel experience, access to buying power and competitive pricing via MTA Travel, I will provide you with a level of service you'll want to tell your friends and family about.In my free time, I spend time with the love of my life, Kelpie cross Labrador "Mollie", lead an active social life, enjoy walking, gardening and offer my services and time to several charities.I'm here to help you and look forward to meeting you, I am flexible in my approach to business, and I'm mobile! I think I've said more than enough for now – I would love to hear about you and what travel adventures you are seeking so call me on 0410 831 623 or send me an email to mpound@mtatravel.com.au.

Adelaide, Australia

Contract work undertaking several short term placements including:Travel Prospects - Office Support(November 2017 - April 2018)Unique Destination Travel/Dialysis Abroad – Marketing Consultant, Business DevelopmentManager and Travel Consultant (December 2015 - November 2017) Flinders University – Dietetics & Nutrition – Event planning and Assistant Administration (January - March 2017)SA Rural Health - Administration Assistant (February 2017)The Don’t Forget Travel Group – Part time Travel Consultant (July 2015 - August 2016)Prestige Travel – Marketing Consultant & Business Development Co-ordinator (July 2015 - August 2016)Champion Travel - Office Manager and Business Development Manager (May 2015)

Adelaide, South Australia, Australia

In the role of Customer Service Consultant, I am accountable for delivering frontline customer service by answering inbound enquiries and or responding to emails providing information on salary packaging and novated lease services ensuring the provision of a quality customer experience.

2/17 Frederick Street, Maylands Sa 5069

My position with the company involved ensuring growth in sales through the implementation of successful marketing strategies and networking for three brands: Unique Destination Travel, Dialysis Abroad and Yoga Abroad. I was also responsible for event management, special projects, negotiation and contracting, as well as the implementation of building policies and procedures to benefit the work flow and productivity of the business.As part of my Position Description, I was also responsible for growth in travel sales by providing travel solutions for new and existing customers. I have a passion for and specialise in arranging travel to Canada and am able to offer assistance to would be travellers anywhere in the world; leisure or corporate.I possess a high level of interpersonal skills across a broad range of businesses and personalities which I brought to the role.

Adelaide, Australia

Responsible for advising and quoting clients and designers on suitable tailor made furnishing solutions for commercial fit outs including offices, hospitals, education sector, restaurants, cafes, hospitality sector, libraries, aged care and some residential. Account management. Answer enquiries of a general nature and follow through on projects from quoting through to sales, delivery and installation.

Adelaide Meridien Hotel And Apartments

Front desk reception including guest check in and check out, telephone reservations, answer general enquiries, process email and web based reservations, handle complaints, mini-bar balance, daily cash and credit card balance. Use of "Room Key" reservations system.

Norwood

Business development to increase exposure and recognition of the Travel Horizons (formerly Jetset Norwood) name, increase awareness and oversee the daily operations of retail, wholesale and corporate sales. Responsible for marketing strategies and operational activities on a day to day basis

Retail travel sales and professional advice for domestic and international travellers.

Certificate Iv In Training & Assessm, Education

TAE40116 Certificate IV in Training and Assessment qualification will provide me with essential skills in designing and developing.

Certificate Iv In New Small Business, Small Business Administration/Management

Advanced Diploma In Tourism, Tourism And Travel Services Marketing Operations

Diploma In Business Management, Management

Certificate Iii In Tourism - International Retail Sales, Travel