Michael Powell
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Michael Powell Email & Phone Number

Service Desk Team Lead at Medix Dental IT
Location: Acworth, Georgia, United States 7 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Medix Dental IT
Role
Service Desk Team Lead
Location
Acworth, Georgia, United States
Company size
37 employees

Who is Michael Powell? Overview

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Quick answer

Michael Powell is listed as Service Desk Team Lead at Medix Dental IT, a company with 37 employees, based in Acworth, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Michael Powell.

Michael Powell previously worked as T3 Support Specialist at Medix Dental It and IT Support Specialist at Medix Dental It.

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Email format at Medix Dental IT

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Medix Dental IT

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Profile bio

About Michael Powell

Experienced IT Manager with background in customer service, helpdesk and technical support. Successful at delivering results with strong leadership and teambuilding skills. Adept at developing customer relationships, problem solving and collaborating cross functionally across teams, creating productive relationships, and standardizing and streamlining processes.Skillset: Problem Solving | Customer Satisfaction | Process Improvement | Communication | Situation Analysis & Issue Resolution | People Management | Leadership | Team Building | Quality Assurance

Current workplace

Michael Powell's current company

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Medix Dental IT
Medix Dental It
Service Desk Team Lead
Acworth, GA, US
Website
medixdental.com
Employees
37
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Company profile
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7 roles

Michael Powell work experience

A career timeline built from the work history available for this profile.

T3 Support Specialist

Current
Medix Dental It
  • Provide advanced troubleshooting and resolution for complex hardware, software, and network issues within dental practices, serving as an escalation point for Tier 1 and Tier 2 technicians.
  • Troubleshoot and repair escalated dental-specific equipment, including digital X-ray machines, intraoral cameras, and CAD/CAM systems.
  • Configure, maintain, and optimize dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) and resolve escalated software issues.
  • Proactively monitor system health, perform updates, and apply patches to ensure security and optimal performance.
  • Oversee server management for high availability and minimal downtime, handling escalated server issues.
  • Integrate and troubleshoot dental imaging and practice management systems for efficient data flow and connectivity.
Jun 2024 - Present

It Support Specialist

Medix Dental It
  • Provide advanced troubleshooting for complex hardware, software, and network issues within dental practices and dental service organizations.
  • Repair and maintain dental-specific equipment (e.g., digital X-ray machines, intraoral cameras, CAD/CAM systems).
  • Configure, maintain, and optimize dental practice management software (Dentrix, Eaglesoft, Open Dental).
  • Monitor system health, perform updates, and apply patches to ensure security and peak performance.
  • Oversee server and database management, ensuring high availability and minimal downtime.
  • Configure and manage firewalls, VPNs, and security protocols for HIPAA compliance.
Apr 2024 - Jun 2024

Manager Of End User Technology And Access Management

The Aaron'S Company, Inc.

Atlanta, Georgia, United States

Jun 2021 - Jan 2024

National Support Center - Trainer And Tech Writer

The Aaron'S Company, Inc.

Kennesaw, Georgia, United States

Nov 2019 - Jul 2020
Team & coworkers

Colleagues at Medix Dental IT

Other employees you can reach at medixdental.com. View company contacts for 37 employees →

JC Jeffery Cook Jeffery Cook Colleague at Medix Dental It Rainsville, Alabama, United States, United States View → CD Chris D. Chris D. Colleague at Medix Dental It New York City Metropolitan Area, United States View → SM Sarah Meade Sarah Meade Colleague at Medix Dental It Jacksonville, Florida, United States, United States View → JF Janel Faber Janel Faber Colleague at Medix Dental It United States, United States View → JR Jenna Ross Jenna Ross Colleague at Medix Dental It Moline, Illinois, United States, United States View → SW Sally Ware Sally Ware Colleague at Medix Dental It Quad Cities Metropolitan Area, United States View → DT Daniel Terronez, Mba Daniel Terronez, Mba Colleague at Medix Dental It Bettendorf, Iowa, United States, United States View → MS Matthew Strauch Matthew Strauch Colleague at Medix Dental It Oakland, Tennessee, United States, United States View → ZF Zachary Freymann Zachary Freymann Colleague at Medix Dental It Moline, Illinois, United States, United States View → EJ Eric Jess Eric Jess Colleague at Medix Dental It Ankeny, Iowa, United States, United States View →
FAQ

Frequently asked questions about Michael Powell

Quick answers generated from the profile data available on this page.

What company does Michael Powell work for?

Michael Powell works for Medix Dental IT.

What is Michael Powell's role at Medix Dental IT?

Michael Powell is listed as Service Desk Team Lead at Medix Dental IT.

Where is Michael Powell based?

Michael Powell is based in Acworth, Georgia, United States while working with Medix Dental IT.

What companies has Michael Powell worked for?

Michael Powell has worked for Medix Dental It and The Aaron'S Company, Inc..

Who are Michael Powell's colleagues at Medix Dental IT?

Michael Powell's colleagues at Medix Dental IT include Jeffery Cook, Chris D., Sarah Meade, Janel Faber, and Jenna Ross.

How can I contact Michael Powell?

You can use AeroLeads to view verified contact signals for Michael Powell at Medix Dental IT, including work email, phone, and LinkedIn data when available.

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