Michael Prate Email & Phone Number

United States

United States

Analyzes and researches data to provide insight and intelligence to combat crime for local and state governments in addition to monitoring production, building practices, procedures and support functions as required. • Analyze and research large customer data sets to identify fraud and provide actionable insight to client government agencies. • Present analytical findings to customers using a variety of analytical tools and applications. • Research and identify patterns and trends in the Law Enforcement space. • Work directly with sales team to support fraud solution product understanding,implementation and best practices. • Maintain positive customer relationship though detailed analysis of large data batches and customer workflows.• Research and resolve quality control issues as discovered or assigned. • Monitor revisions to data necessitated by Quality Control findings. • Assist in drafting of RFPs.Analyzes and researches data to provide insight and intelligence to combat crime for local and state governments in addition to monitoring production, building practices, procedures and support functions as required.

Nyc

Part of the LexisNexis RISK Solutions State & Local Government Sales ForceDrove revenue through workflow analysis and customer training in the Law Enforcement, Regulation and Administrative Agencies. Served as a subject matter expert and sales consultant for the Northeast Territory consisting of Connecticut, New York State, New York City, Rhode Island, Massachusetts, New Hampshire, Vermont, and MaineServed as the first line for user call-in, beta-testing, lead generation, feature add on up-sells in base, trials/evaluation periodsWorked closely with product users and key customer influencers to expand usage, build product preference, gather competitive intelligence and product feedbackIncreased revenue and preferences for LexisNexis products through application trainingSupported and developed government customers' use of the LexisNexis solutions through consultative training and soft-sellingTaught users how to research investigative, business and legal issues using LexisNexis productsDeveloped and maintained relationships with customers while growing revenue and base businessIdentified customer leads and assisted with new sales or existing sales efforts through effective communication with (sales) program managers, account managers and account executives

Brooklyn

Brooklyn