Michael Pratt Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Auckland, Auckland, Nz

Auckland, Auckland, Nz

Auckland, Auckland, Nz

Auckland, Auckland, Nz

Morrisville, Nc, Us

Morrisville, Nc, Us

Round Rock, Texas, Us

Michael Pratt is the Director of Strategy and Transformation, Australia & New Zealand. Michael is responsible for assisting all the internal business lines within Dell to create and implement cohesive solutions to serve Dell’s customers. Michael works with key customers, market analysts, business leaders and Dell’s partner network to create solutions that provide real business value to our customers.I'm happy to accept link up invitations...but please do explain the purpose.

Round Rock, Texas, Us

Responsibilities Include:Develop and implement strategies to meet organisation sales targets.Identify, develop and design complex outsourcing services for Dells global customer base. Includes the relationship management, solution design, commercial design, contract negotiation and successful transition and delivery Develop transformation strategies in line with customer commercial and organisational constraints to achieve business goals. Align multi-discipline teams and solutions to achieve common outcome. Engage with internal stakeholders to define and develop go to market and sales strategy in line with corporate growth and performance targets.Develop and mentor internal staff to develop the sales, and engagement skills required to engage large organisation in complex services engagement, and to develop and define strategies in line with organisational objectives.

Round Rock, Texas, Us

Responsibilities Included: Management responsibility for all staff within the Australian service Management practice. Contractual and commercial delivery responsibility for all complex services customers within Australia / New Zealand. Development of the operational frameworks required to management multiple customer services engagements to ensure commercial viability and service quality. Presentation of Dell Service Strategy and Capability at industry forums.

Round Rock, Texas, Us

Responsibilities Included: Development of sales and engagement plans within defined customer bases in line with corporate sales targets. Indirect management of an extended virtual team to coordinate activities to maximise product/ service penetration and coverage.Develop and main CxO level relationships within my customer base.Develop and implement sales strategies to close gaps in attainment v’s corporate targets.

Auckland, Auckland, Nz

Manager of Victorian business units which encompasses managing all facets of the business unit to provide profitable returns. Continual achievement of all budget and stretch financial targets.General Management of Service Desk, Desktop Services, Systems Management and Project Services groups as part of Managed Service offering to client base.Management of Service Delivery group focused on service level delivery, service improvement initiatives and contract management.Provision of business and strategy advice to the customer base focussing on business aligned IT services. Identification and development of new business and client relationships, particularly in industries/environments not advanced in technical and IT business solutions.People management via performance and development planning.Development of new business through direct marketing, preparation of responses to tenders, and the provision of direction and strategy to sales team and business development managers. Management of commission structures to influence behavior and to ensure alignment with internal business strategy.Management of specialist teams to conduct service transitions, service design and engagement models to budget and timeframe constraints.