• Drives technology innovation to front line stakeholders significantly improving our operational business model.• Executed Shared Service Strategy model transforming day to day operations.• Deployed tools to enhance mobility strategy “connect and work anytime/ anywhere” capability. • ERP / Enterprise Systems Implementations & Management: o Oracle Based: Procurement (Procure-to-Pay-P2P), Accounts Payable, Hyperion (Operations and Capital budgeting), Work Order and Asset Management (WAM), Inventory Management, HRMS, Payroll, Retirement & Financial Systems.♣ E-Permitting, E-Plan, & E-pay.

Drives the technology implementations and daily management of enterprise strategic systems.• Strategy development and execution of technological solutions in support of the strategic initiatives of the Commission.• Oversee System Integrators, Implementations, Enhancements, Upgrades of all Enterprise Systems.• ERP / Enterprise Systems Implementations & Management – o Oracle Based: Procurement (Procure-to-Pay-P2P), Finance, Accounts Payable, Hyperion (Operations and Capital budgeting), Work Order and Asset Management (WAM), Inventory Management, HRMS, Payroll, & Financial Systems.♣ E-Permitting, E-Plan, & Questica.* Stood-up the IT Governance division improving delivery dependability, and transparency throughout the commission.

Set the strategic direction; Provide daily leadership of the Information Technology group, Supported the agency’s mission and transformation efforts including Workforce Development, the Office of Workers Compensation, Unemployment Insurance (UI), and Tax & Revenue. Directed development, operations, planning, policy, and oversight of all information technology functions, systems, and equipment. Transformed the Support model and Established effective SLA’s. Directed all technology investments including the agency’s technology modernization.

As a customer facing executive focusing on state and local government, had direct responsibility for leading the overall solution delivery team in delivering quality technical solutions to our clients. Directly manage enhancements to the DREAMaps product line and its web based implementation. Responsible for infrastructure and IT operations. Managed a team of technical resources (Network Administrator, developers, DBAs, architects, web/eCommerce developers, testing/QA, business analysts, and key resources both on-shore and off-shore) to support sales and identify post implementation opportunities.

As the overall technical expert for the Business Development Division, responsible for designing the technical strategy to meet revenue targets. This involved partnering with clients, designing and drafting technical solutions in response to RFPs in the Health and Human Service vertical, implementing internal IT infrastructure solutions, leading technical teams, creating and executing operational plans for contracts awarded, and working in collaboration with other consulting firms.

Established the strategic and tactical Information Technology roadmap supporting 6K users throughout the state. Administered all areas of Information Technology including Telecommunications, Help Desk, Application Development, Web Services, B2B, Document Imaging, Infrastructure and Network Operations, Security (policies and best practices), Asset/Procurement Management, Electronic Case Management, HIPAA and SACWIS compliance, etc. Directed the alignment of information technology with the business strategies of the organization. Developed systems and infrastructure to support HR, Healthcare Services, Clinical Services, Eligibility, Child Protective Services, Medicaid Billing, Well Being Services, Child Placement, Third Party Liability, Insurance verification, etc.