Scope of duties consist of establishing, monitoring, and enforcing financial policies and procedures. Developed G/L accounts to establish income statement and balance sheet. Implemented Quick Books Professional accounting system along with Bills.com and Fathom Hq. Implemented a start-up OSHA compliant safety program.• Developed pricing strategy for market penetration which resulted in a sales increase from $60k/month to $4.0M/month in a 12 month period. Established inventory control program and vendor inventory requirements which resulted in a $80k/month increase in cash flow. Reduced workman’s compensation experience rating to save $50k annually (1.7 to 1.3).

Successfully completed program with 3.9 GPA. Graduated Summa Cum Laude.

Recruited to prepare company for sale. Converted accounting system from QuickBooks to Microsoft Dynamics GP, and all financial reporting to GAAP format. Established, monitored, and enforced financial policies and procedures. Prepared budget and established schedules. Conducted audits to verify and monitor financial conditions. Initiated annual 3rd-party financial audits; provided data. Generated Confidential Information Memorandum for company sale in collaboration with investment bankers. Drove compliance with federal, state, and local legal requirements. Managed payroll, human resources, plant operations, sales desk, purchasing, and accounting functions. Worked with Grant Thornton on intangible asset valuation. Project Management• Served as key member of management team that successfully completed sale of company to new ownership.• Managed Krestmark’s post-sale integration team in 4-month role following acquisition of Headwaters Windows, LLC by Boral NA in May 2017.Revenue/Profit Growth• Accelerated sales to $114M with EBITDA of 26% in 2016 from sales of $42M with EBITDA of 17.4% in just 4 years; sales were $120M with EBITDA at 31% on TTM at time of closing. • Achieved budget objectives by scheduling expenditures, analyzing variances, and initiating corrective actions. Maintained average DSO of 23.2 days, DPO of 28.4 days, and Inventory Turn of 10.3x.Cost Reduction• Reduced Worker's Compensation experience rating from 1.7 to .9 and realized $250K in annual savings by implementing comprehensive safety program.• Reduced plant employee turnover rate from over 300% to 125% by adjusting hourly rates to market and implementing pay scale based on job experience and performance, not tenure.• Slashed manufacturing expense per labor hour 20.86% through purchase of key automated processing centers and implementing employee training and job rotation program.• Decreased FTE requirements for production by 40 by implementing more efficient production scheduling.

Managed complex functions with high monetary exposure and risk involving processing of large volumes of investor claims within strict regulatory requirements. Established and managed key performance metrics. Communicated company/regulatory policies; enforced compliance. Maximized business results with refined strategies based on accurate interpretation of data.• Met productivity and service goals as established by FNMA, FHLMC, GNMA, FHA and private investor servicing guides; administered programs and action plans to ensure compliance.• Managed high-volume claim pipeline through appropriate staffing and effective use of delinquency and ad-hoc reporting; avoided lost and delayed loans with regular status updates delivered upstream.• Expedited FHA property conveyance 25% with introduction of 3rd party to assist with property preservation requirements.• Improved claim timeliness 25%; migrated PMI claim inventory management from Excel spreadsheet to Access database.

Reviewed operations for compliance with investor regulations; evaluated controls, reviewed new contracts and updated investor guidelines. Guided adequate planning and preparation for future needs to properly service portfolio. Addressed issues with regards to investor reporting, remittances, and portfolio management.• Revamped data processing procedures for timely preparation, review, and distribution of all management and external 3rd-party reports on all managed loans and servicing programs.• Designed time and job requirements studies that resulted in initiatives delivering 35% improvement in productivity and savings equal to elimination of 8 FTEs.

• Responsible for reducing net loss, minimizing department collection expense, work flows, changing customer payment behavior and developing collection techniques and programs to ensure collection effectiveness• Responsible for ensuring the accurate and timely processing of pay-off demands and loan status requests in accordance with loan document requirements and portfolio/investor guidelines• Responsible for ensuring the accurate and timely processing of escalated customer issues• Responsible for ensuring that all departments maintain the highest level of customer service and satisfaction• Establish and manage key performance metrics. Data analysis to maximize business results and make changes in strategies and processes as necessary. Administer programs and action plans to meet productivity and service goals

• Responsible for reducing net loss, minimizing dept. collection expense, work flows, changing customers payment behavior and developing collection techniques and programs to ensure collection effectiveness.• Coach and mentor managers/collection agents to maximize productivity, collection effectiveness, quality and human resources in a call center environment (1st and 3rd Party).• Establish and manage key performance metrics (roll rates, net flows). Data analysis to maximize business results and make changes in strategies and processes as necessary. Administer programs and action plans to meet productivity and service goals.• Auto-Dialer/Manual call strategy development, implementation and management.• Managed nine team managers and one hundred plus collection agents.