As a member of the Data and Digital team, I play a key role in driving enterprise transformation initiatives for our Human Resources (Business Support) department. My responsibilities encompass the enhancement and utilization of ServiceNow within our Corporate Safety and Facilities domains, alongside providing support for Microsoft 365, crisis communication and business continuity, and various Software as a Service (SaaS) solutions.

As a member of the Talent Performance and Growth team, I was a lead for Talent Acquisition, Talent Management, and Project/Program Management while supporting IT (Data & Digital), Network Engineering, Enterprise, and Cyber Security along with Crown Castle’s core business functions. Responsible for supporting talent growth, organizational development, HR programs and recruitment initiatives. Developed and led people strategies to support business growth. Advised senior leadership on talent planning, workforce planning, compensation, engagement, and retention. Created PowerBI dashboards that I used to facilitate data-driven discussions with leadership to influence decision making. Served as an internal resource for diversity and inclusion initiatives, enterprise project lead, reporting, and RPA development while working in an agile environment.

As a member of the Talent Acquisition team supporting our lines of business and Crown Castle’s core business function, I served as an internal resource for candidate maintenance, Sourcing, recruiting lead for building out new functions; Government Affairs, Tower Sales and Supply Chain. Managed both full time and contingent labor roles while managing vendors and I lead contract negotiation with new vendor partners. • Lead full life cycle recruitment activities for positions on cross-functional teams across North America.• Partnered with business leaders on how to hire for the future, defining strategy for hiring across a dynamic organization while utilizing sourcing tools as LinkedIn Recruiter, VidCruiter, UltiPro, Taleo• Managed high volume req loads, typically in the 80-100 range, combination of FTE and Contractor roles. • Developed relationships across a dynamic organization up through the executive team. Consultative approach with business partners and external partners which include: Candidates, Vendor Partners, Internal Leadership, and Crown Castle Teammates. • Reviewed metrics quarterly with vendors • Supported the implementation of MSP Fieldglass and Guident Global

•Responsible for account planning and business development within a specific account in the local market.•Develop sales strategies designed to support customer’s initiatives.•Create awareness around all of our staffing and professional services capabilities (staff augmentation, co-managed, project based, fully outsourced), and grow our brand within an organization.•Manage recruiters to identify top accounts, target skill sets, key market segments, and to assess clients’ staffing requirements. •Evaluate candidates strengths compared with clients’ requirements by, screening resumes, checking references, technical assessments, and interviewing the candidate. •Negotiate wage rates and other terms and conditions of employment with candidates, and gain commitment from candidates for current and future job requirements. •Complete necessary pre-employment processes including reference checks and background/drug tests.•Manage contract employees while on assignment. Assess and investigate contractor related problems, and administer performance counseling, coaching, and disciplinary measures when necessary. •Communicate effectively with others in order to create a productive and diverse environment. •Maintain relationships with industry contacts to provide customer service, gain industry knowledge, and get referrals and sales leads

TEKsystems is a premier technology staffing and services company specializing in Applications, Infrastructure and Communications. We have a reputation for offering unparalleled technology expertise to our clients; we are committed to upholding the highest standards with our precise skills, methodology, and superior service. Our ability to deploy exceptional technology expertise is rivaled only by our deep commitment to service and reliability. This commitment isn't just something we talk about; its part of who we are, and it shows in everything we do. At TEKsystems, we seek individuals who are not only technologically proficient, but who also care about teaming with other colleagues and clients. We recruit people with true strength of character and integrity, who genuinely share our values, and we treat every assignment as another step toward building long-term relationships. Understanding your goals is the first step in achieving them. Our history as the nation's leading IT staffing firm allows us to be intimately familiar with virtually all IT implementation issues. Nationally, we have a focus in key vertical sectors: communications, financial services, government, health care and information technology. In addition, each of our TEKsystems offices has diverse industry specializations according to their location and client base. Understanding your business, your culture, and your needs is our business.Networked with various local IT talent in the Greater Tri-States Area. Recruited and helped place various technical professionals with the following skill sets: BA, QA, PM, SQL Developers. VB.Net, C#, ASP.NET, XML, MVC, Javascript, Angular .JS, Node .JS, jQuery, XSLT, VB, VBScript, SQL Server

• Sell wireline internet (DSL) and office phone service too small to medium size business within a specific territory• Prospect for new customers through Door to Door sales and referrals generating a lead funnel.

• Installation of hardware and software to support music labs in schools around the U.S. This included installation of MIDI Control Devices, PC’s, Macs, software programs, GEC system.• Successfully installations on tight deadlines including on site troubleshooting to ensure Installation deadlines met.