Michael Proctor Email & Phone Number

Cairns, Qld, Au

Cairns, Queensland, Australia

• Performed proof of concepts for technical reviews, code reviews, and buildkite CICD pipelines.• Created integrations and analysis tools for product and development metrics, integrating with Jira\Aha• Developed API backend services and supported architecture working groups.• Mentored and supported engineers, provided documentation, and managed performance and people within product teams.

Cairns, Queensland, Australia

Cyara is the world's leading Customer Experience (CX) Assurance platform provider. Cyara helps enterprises proactively measure operational CX from the outside in, identify customer-impacting defects, and become agile to enable continuous delivery across digital and voice channels. Every day, the most recognisable brands in the world trust the Cyara Platform to deliver customer smiles as scale.

Cairns, Queensland, Australia

Cairns, Australia

Software Developer, C#/VB.NET WinForms, DevExpress MVP, MS-SQL, PostgreSQL, MySQL integration. IT Administrator on Windows networks, AD, RDS. IP Networking.

IT Manager and Administrator managing Nutanix Hyperconverged Application, Office 365 and other corporate software and websites.Senior Software Engineer solely designing, developing and supporting internal Business Management System used by over 200 users.

Member of Executive Committee, responsible for management of special projects for several departments. Dewatering of Dry River South for re-entry, Tailings Storage Facility 2 (TSF 2) design and approvals for new tailing dam, implementation of Pronto ERP software, migration from inhouse Exchange to Office 365, creation of standard operating environment for IT&T

Project Manager, responsible for Exploration, Resource, Metallurgy, Mining and Financial Modelling Development. Experience in Datamine Studio 3 and NPVS, ArcMap and custom Data and GIS Software Development. SSE of exploration tenure.

Responsible for Exploration Drilling Programs, Surface Sampling, Crew Camp requirements and Logistics. Planning and Budgeting exploration programs. Assisting Project Development by mapping and engineering assistance.

Full time developer of commercial Business Management Software, WinForms Client/Server application using WCF SOAP, custom compression, DevExpress library including XPO data framework. Software used by over 400 users.

Assist with the IPO for Consolidated Tin Mines Ltd, Managed exploration programs for MKY Corporation. Tenure management and reporting. Field mapping, ground truthing, mapping and mining lease pegging. Software Consulting for Business Management Systems.

Cairns, Australia

IT Service Controller and Technician, became IT Manager and reconfigured network and services. Rewrote the Access CRM application and combined Sales and Service into a single Access database with Front End. This eventually was rewritten to an SQL backend with WinForms front end using a custom WCF service improving performance over direct SQL access by 5 fold.Managed 7 sites, 8 servers, implemented inhouse Exchange server.