Michael Proctor work email
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Michael Proctor personal email
Experienced engineering manager with 14+ years in software development, IT solutions, and project management. Skilled in AWS, NET, DevOps, and technical onboarding. Led a teams of 5-8 developers, resulting in a 20% increase in productivity in 6 months. Ready to deliver impactful results in the next year.
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Director, EngineeringCyaraCairns, Qld, Au -
Engineering ManagerCyara Sep 2023 - PresentCairns, Queensland, Australia• Performed proof of concepts for technical reviews, code reviews, and buildkite CICD pipelines.• Created integrations and analysis tools for product and development metrics, integrating with Jira\Aha• Developed API backend services and supported architecture working groups.• Mentored and supported engineers, provided documentation, and managed performance and people within product teams.
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Technical Onboarding SpecialistCyara May 2022 - Sep 2023Cairns, Queensland, AustraliaCyara is the world's leading Customer Experience (CX) Assurance platform provider. Cyara helps enterprises proactively measure operational CX from the outside in, identify customer-impacting defects, and become agile to enable continuous delivery across digital and voice channels. Every day, the most recognisable brands in the world trust the Cyara Platform to deliver customer smiles as scale.
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Production ManagerGood To Great Schools Australia May 2020 - May 2022Cairns, Queensland, Australia -
Owner/Senior DeveloperAlfware Software And It Solutions Jul 2015 - May 2022Cairns, AustraliaSoftware Developer, C#/VB.NET WinForms, DevExpress MVP, MS-SQL, PostgreSQL, MySQL integration. IT Administrator on Windows networks, AD, RDS. IP Networking.
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Manager - Information SystemsTbs Distribution.. Dec 2017 - May 2020IT Manager and Administrator managing Nutanix Hyperconverged Application, Office 365 and other corporate software and websites.Senior Software Engineer solely designing, developing and supporting internal Business Management System used by over 200 users. -
Manager - Special ProjectsConsolidated Tin Mines Limited Jul 2016 - Dec 2017Member of Executive Committee, responsible for management of special projects for several departments. Dewatering of Dry River South for re-entry, Tailings Storage Facility 2 (TSF 2) design and approvals for new tailing dam, implementation of Pronto ERP software, migration from inhouse Exchange to Office 365, creation of standard operating environment for IT&T -
Manager - Project DevelopmentConsolidated Tin Mines Limited Apr 2013 - Jul 2016Project Manager, responsible for Exploration, Resource, Metallurgy, Mining and Financial Modelling Development. Experience in Datamine Studio 3 and NPVS, ArcMap and custom Data and GIS Software Development. SSE of exploration tenure.
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Mt Garnet General ManagerConsolidated Tin Mines Limited Mar 2012 - Apr 2013Responsible for Exploration Drilling Programs, Surface Sampling, Crew Camp requirements and Logistics. Planning and Budgeting exploration programs. Assisting Project Development by mapping and engineering assistance.
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Lead DeveloperExpand Software Pty Ltd Feb 2010 - Feb 2012Full time developer of commercial Business Management Software, WinForms Client/Server application using WCF SOAP, custom compression, DevExpress library including XPO data framework. Software used by over 400 users. -
General ManagerMining Services Nq Aug 2007 - Feb 2010Assist with the IPO for Consolidated Tin Mines Ltd, Managed exploration programs for MKY Corporation. Tenure management and reporting. Field mapping, ground truthing, mapping and mining lease pegging. Software Consulting for Business Management Systems.
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It ManagerNational Telephone & Data Oct 2003 - Aug 2007Cairns, AustraliaIT Service Controller and Technician, became IT Manager and reconfigured network and services. Rewrote the Access CRM application and combined Sales and Service into a single Access database with Front End. This eventually was rewritten to an SQL backend with WinForms front end using a custom WCF service improving performance over direct SQL access by 5 fold.Managed 7 sites, 8 servers, implemented inhouse Exchange server.
Michael Proctor Skills
Frequently Asked Questions about Michael Proctor
What company does Michael Proctor work for?
Michael Proctor works for Cyara
What is Michael Proctor's role at the current company?
Michael Proctor's current role is Director, Engineering.
What is Michael Proctor's email address?
Michael Proctor's email address is mi****@****are.com
What skills is Michael Proctor known for?
Michael Proctor has skills like Risk Management, Project Management, Budgets, Mining, Ms Project, Project Planning, Leadership, Management, Crm, Business Analysis, Contract Management, Continuous Improvement.
Who are Michael Proctor's colleagues?
Michael Proctor's colleagues are James M., Sergio Carrasquillo, Krunal Dhavle, Shane Bowen, Sam Persin, Vidhi Gandhi, George Smith.
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