Michael Pugsley Email & Phone Number

West Palm Beach, Fl, Us

Duluth, Georgia, United States

Program Manager for the Data Quality Management for SAP Solutions and Information Management in SAP HANA products, focused on Enterprise Information Management product integration within SAP Business Suite Applications. •Program management responsible for the Enterprise Information Management, Data Quality Management for SAP product line. Responsible for overall staffing, strategic planning, productivity, quality, and customer experience. Ensuring transparency of program direction at all times to senior executives and cross functional stakeholders.•Certified ScrumMaster (Scrum Alliance CSM) - Responsible for day to day ScrumMaster activities including daily scrum, sprint planning, sprint retrospectives, and content reviews. Building strong relationships throughout various locations, motivating the development team, influencing and negotiating activities, removing impediments, providing an environment allowing others to deliver their best work and meet project milestones. •Responsible for overall product management including setting up of product vision, road map, quality, costing, release management, customer engagement/adaptability, product innovation and implementation of SAP product standards, customer validations, ramp-ups, user testing, performance, and sizing guidelines.•Meeting with global customers pertaining to product innovations and filling product gaps in overall Enterprise Information Management Product portfolio. •Liaise with various SAP teams on data quality integration and worked successfully with trans-national teams around the globe. Recent successful initiatives include data quality integration for SAP HANA, SAP AFL, SAP MDG, SAP CRM, SAP CRM Marketing for List Management, and SAP Utility teams.•Manage customer escalations in coordination with Customer Assurance and Product Development groups. Travelling to customer sites as required to be the face of SAP and manage customer concerns during escalations.

Project manager for the Data Quality Connectors (Siebel, SAP, Informatica, Oracle e-business, PeopleSoft.), Watchlist Security (Compliance), Global Geocoding, Data Quality Prototypes, and Web Sample Projects.• Develop project plans, track project execution, manage changes, manage project risks, develop and execute implementation plans. • Coordinate with other internal departments including Quality Assurance, Product Operations, Fulfillment and Product Support. • Present to senior executives within Business Objects, provide sales support via client calls, and conduct online product demonstrations for current and prospective customers. • Meet with customers and partners to determine project needs, gather and document requirements, communicate throughout the development project to manage expectations, resolve issues, and provide project status.• Experienced coordinating, negotiating, and motivating outside vendors and off-shore resources in support of timeline and project deliverables• Ensure teams follow internal processes required by the Business Objects Project Management Office and pass SQA team audits.

La Crosse, Wisconsin Area

Managing both international and local development teams implementing various Data Quality products.• Manage the development team responsible for creation and maintenance of name and firm parsing data quality applications. (Firstlogic DataRight IQ, Firstlogic DataRight , and Firstlogic Data Cleanse Products) • Management of Offshore development team within the Firstlogic GDC. (Global Development Center located in Bangalore, India). This team was responsible for creating internal testing applications and custom tools for all Firstlogic Test Engineers. • Responsible for initial startup and creation of the offshore testing effort. Interviewing/Hiring Engineers as well as defining the operating procedures.• Tracking of project schedules throughout the entire Development Life Cycle. • Implementing process improvement practices to improve team efficiency. (Labor Logs, Agile Scrum, Risk Management/Mitigation)• Conducting Performance evaluations and defining performance plans.

La Crosse, Wisconsin Area

Performing testing and quality assurance tasks on data quality and commercial mailing software.• Test lead on three Firstlogic products, PeopleSoft Connector, Label Toolbox, and Label Studio• Creating reusable automated test suites using Segue SilkTest.• Load testing of Web applications.• Testing of software drivers for commercial inkjet printers and print bindery systems. • Creation of product master test plans, detailed test plans, and testing schedules.• Tracking of project schedule throughout the entire Development Life Cycle. • Testing system/integration versions of the company’s products. • Executing functional, application, regression and performance tests. • Preparing/creating test data. • Writing test cases for assigned modules, building test systems.• Preparing Test Documentation for PeopleSoft Certifications• Assisting Customer support in product related issues. • Mentoring & Training of new employees. • Member of Firstlogic Software Test Automation Tools and Standards committees.• Onsite installation and testing of Firstlogic projects at various customer sites.

Onalaska, Wi

Performing testing and quality assurance tasks of library automation software.• Testing of Web application, Library catalog system.• Testing system/integration versions of the company's products. • Executing functional, application, regression and performance tests. • Load testing of Web applications.• Preparing test data. • Writing test cases for assigned modules, building test systems and automating tests. • Testing of client / server applications on NT, Novell, Macintosh• Responsible for Y2K software compatibility test effort• Provided on-site support for customer escalations