Business Analyst, Regional Operations (Listings)
Current2024 Shopee Outstanding Employee AwardeeKey Highlights:∘ Established risk assessment framework, risk monitoring metrics, and governance processes for prohibited and controlled products regionally in Singapore, Malaysia, Thailand, Taiwan, Vietnam, Indonesia, Philippines and Brazil to ensure platform’s compliance with local regulation and app store policies.∘ Led the strategic planning and execution of 8 high priority Google, iOS and local authority governance projects… Show more 2024 Shopee Outstanding Employee AwardeeKey Highlights:∘ Established risk assessment framework, risk monitoring metrics, and governance processes for prohibited and controlled products regionally in Singapore, Malaysia, Thailand, Taiwan, Vietnam, Indonesia, Philippines and Brazil to ensure platform’s compliance with local regulation and app store policies.∘ Led the strategic planning and execution of 8 high priority Google, iOS and local authority governance projects, regionally, to ensure compliance of Tobacco, Weapons, Adult Content, Drugs, and In-app Purchase regulation/ policies.∘ Collaborated with diverse stakeholders, including Data Science, Product Managers, Legal, Compliance, and Operations teams to develop data science models aimed at enhancing platform safety and improving buyer experience.∘ Led the development of product solutions to centralize and systemize standard methodologies to ensure stakeholders refer to consistent source of information∘ Reduced operating costs by 70% by optimizing real-time listings quality control processes Show less