- Event bartender staff at world famous music festivals such as EDC Las Vegas & When We Were Young- Personal average sales over $8000 per shift

Upsold menu items to customers, driving up per sale revenues andmaximizing profits.Taught employees bar sales techniques, resulting in higher profits.Served high customer volumes during special events, nights andweekends.

Processed and entered all customer orders into database and provided proactive customer service for all accounts.Managed system support functions to set priorities and service levels expectations.Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments.Liaised between warehouse personnel and customer to facilitate account and operational needs.Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.Collaborated with shipping department staff to facilitate smooth materials transport to correct vendors and customers.

Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needsAdvertised, marketed and recommended drink options to guests to increase guest satisfactionFood service and extensive beverage preparation and entertainment while maintaining proper health standards and safe environment

Utilized upselling techniques such as bookending premium spirits and offering doublesCollected and organized more than $7,000 average in gross revenue and tips on nightly basisOptimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies

Provide bar supplies in high volume club setting and maintain clean, well organized work areaMaintained atmosphere of enthusiastic customer service and positive work environmentStudied bartenders to learn quintessential technique and tips, along with recipes for different mixed cocktails