Michael Quyn Email & Phone Number

Colombo 04

Responsible for the building of corporate partnerships with the objective of generating customer value additions and benefits to the existing driver fleet.Responsible for planning, activation, execution and post monitoring and reporting of marketing activations to attract new recruitments to the existing driver fleet.

Colombo

Assisting the company in building one of its main businesses (Wow Mall) in procuring new merchants / clients and persuading merchants / clients to sign up for different time periods to sell products online. Building a timely pipeline of merchants / clients and maintaining an average conversion rate of 70% on a monthly basis. Targeting a set of 20 contracts to be signed for a month would be one of the Key performance Indicators on the job role.

Colombo

Assisted the company in creating potential corporate based account portfolios, executed the process of transforming accounts into a long term contracted list of clients. Maintained relationship with clients in spontaneous assistance and resolving issues. Client retainer and conservator during business period.

Colombo

Assisted the company in building the proposed business, ensured the project launch to be on time with minimum supervision. Building processors baring key elements to track measure and analyze customer behavior, customer retention, complaints, and sales. Implementing and executing business strategies to increase revenue and customer acquisition. Acquiring ownership in customer fulfillment process, while delivering customer satisfaction.Special Achievements: Executer of business… Show more Assisted the company in building the proposed business, ensured the project launch to be on time with minimum supervision. Building processors baring key elements to track measure and analyze customer behavior, customer retention, complaints, and sales. Implementing and executing business strategies to increase revenue and customer acquisition. Acquiring ownership in customer fulfillment process, while delivering customer satisfaction.Special Achievements: Executer of business launch within a period of 14 days covering all aspects of Production, Customer Service, Fulfillment and Finance.• Achieving 30% month on month growth of the business in aspects of sales and new customer acquisition to the employer.• Consistent and trustworthy service provided to the customer hence achieving “zero” customer complains. Show less