Michael R. is a Head of Telecommunications and End User Computing at Capita. Colleagues describe him as "I have worked with Mike for a number of years in Capita and previously Northgate. Mike is a pleasure to work with, a team player, professional, client focused and builds effective relationships and trust with customers. Mike's knowledge of the education sector and technology along with his enthusiastic approach to every project he works on is at the core of his success as Client Delivery Manager. " and "Mike is an effective manager who is very good at establishing good relationships with his direct reports, colleagues, and customers."