Michael R. Email & Phone Number

Kentucky, United States

Huntsville, Alabama Area

Specializing in Lenel OnGuard and Milestone CCTV systems and providing workstation and server support. Performing daily reviews of systems to ensure normal maintenance functions are performing properly as well as execution of daily/weekly system health checks/checklists. Develops computer systems specifications that address business requirements and that fit with the customers system architecture standards.

Melbourne, Florida Area

Develops computer systems specifications that address business requirements and that fit with the company's system architecture standards. Establishes and documents system parameters and formats, ensures hardware and software systems compatibility and coordinates and/or modifies system parameters in terms of existing and projected computer capacity and capabilities. Revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements and storage. Complete understanding and wide application of technical principle, theories, and concepts in the field. Provide technical solutions to a wide range of complex difficult problems. Works under only general direction. Independently determines and develops approach to solutions. Contributes to the completion of specific programs and projects. Represents the organization in providing solutions to difficult technical issues associated with specific projects.

Huntsville, Alabama

specializing in Windows and some Linux Systems Management in support of several Missile Defense Agency applications; PRIDE/IMPACT, RAM-T, Diamond II and OnGuard. Primary duties include running through a daily battle-rhythm of checks on both Windows and Linux systems to include patch management activities in both test and production environments. This includes networking and related hardware support. Performed engineering analysis of current configuration and proposed configurations to ensure compatibility within the overall system. Performed daily reviews of systems to ensure normal maintenance functions are performing properly as well as execution of daily/weekly system health checks/checklists. Responsible for system audit log reviews, required to coordinate efforts with other work centers and personnel to resolved Remedy Incidents related to PRIDE/IMPACT, RAM-T, Diamond II and OnGuard systems and supporting infrastructure.

Huntsville, Alabama, United States

specializing in Windows and some Linux Systems Management in support of several Missile Defense Agency applications; PRIDE/IMPACT, RAM-T, Diamond II and OnGuard. Primary duties include running through a daily battle-rhythm of checks on both Windows and Linux systems to include patch management activities in both test and production environments. This includes networking and related hardware support. Performed engineering analysis of current configuration and proposed configurations to ensure compatibility within the overall system. Performed daily reviews of systems to ensure normal maintenance functions are performing properly as well as execution of daily/weekly system health checks/checklists. Responsible for system audit log reviews, required to coordinate efforts with other work centers and personnel to resolved Remedy Incidents related to PRIDE/IMPACT, RAM-T, Diamond II and OnGuard systems and supporting infrastructure.

Information Technology Support Services Technician: Providing SIPRNET in support of the Special Operations Forces Support Activity (SOFSA) for the United States Special Operational Command (USSOCOM) at Bluegrass Station, Lexington, Kentucky. Supported secure network and workstation peripherals such as desktops, printers, scanners, monitors and a variety of telecommunication equipment. Supporting and maintaining the local SIPRNET network to ensure smooth operation and availability during duty hours and off-duty hours. Ensure all security requirements are met and followed.

Network Security Administrator (contracted through Brooksource Louisville, KY: Provided provision LAN, SQL, AIX and Exchange accounts for Humana Inc. Maintained security and access control across 7 domains to include Citrix, .net logging ID's, Shared Exchange Mailboxes, Distribution Lists, and Active Directory Security Groups. Maintained security on local servers and managed File Transfer Protocol (FTP) security. Maintained NAS device security permissions and Lotus Notes accounts and assisted in maintaining documentation and knowledge database information and created Blackberry accounts and assigned security and software profiles via BAS and BES.

Network Analyst III: Primary Information Assurance Security Officer AND manager of information systems for the entire academy. Maintained academy Webpage and planned and implemented infrastructure for new building to include server racks, routers, switches and fiber connection. Setup and maintained firewall security and upgraded and installed user work-stations. Installed and maintained telecommunication systems and file and print servers. Provided on-site support and participated as a member of the Management Team. Monitored and maintained video security system. Recommended policies and procedures as well as new technologies for the school and staff. Responsible for maintaining the CAIRS database and instructed users on use of databases equipment and other information technology equipment. Provided end-user and remote support for all academy cadet systems. Assisted in the setup of a new site in Harlan, Kentucky for the Appalachian Challenge Academy. Participated in the interview and hiring process for new employees for Appalachian Challenge.

Network Analyst I: Maintained a variety of information technology equipment to include servers, desktops and laptops, and a variety of peripherals to include printers, scanners, switches, access points, servers, postal scales, IP-based security cameras, projectors and. Assisted in the shipment of information technology hardware through the United States Postal Service (USPS) and the United Postal Service (UPS). Other duties included installation of monthly software updates, organizing and maintaining user information for Common Access Cards (CACs) and user information awareness trainings. Managed User Accounts through Active Directory and NT domain and installed data cable to expand network connectivity and ladders and supported multi-head Tajima embroidery machines.

Network Technician: Maintained information technology equipment across the main library and 2 branches. Duties included upgrading, repairing, and replacing computers and peripherals such as printers, scanners, Cisco switches, Netgear switches, servers, and server implementation and managed ghost images for each machine. Conducted Active Directory administration to include Group policy user and computer management implementation. Setup wireless networks, installed wireless cameras and instructed users on the use of computers and equipment.

Network Security Administrator: Managed, edited, created and deleted multiple domains, Organizational Units, Containers, Users, and Workstation on Kraft Foods network with the use of Esurf, Active Directory, Service Center, Microsoft Exchange Administrator, Computer Management Microsoft Management Console, Microsoft Windows XP, Microsoft access, Microsoft Excel and Microsoft Word.

Network Security Administrator: Managed, edited, created and deleted multiple domains, Organizational Units, Containers, Users, and Workstation on Kraft Foods network with the use of Esurf, Active Directory, Service Center, Microsoft Exchange Administrator, Computer Management Microsoft Management Console, Microsoft Windows XP, Microsoft access, Microsoft Excel and Microsoft Word.

Help Desk Agent/U.S. Postal Service National Applications (ACE) Project Delivery Conformation: Provided technical support for Microsoft operating systems to include Windows 2000/XP/Server 2000/2003, Active Directory, Remote Desktop, Remedy and NetMeeting. Technical support also included software applications and hardware/peripherals including PostalOne, EAccess, eRMS, PostalVision, Internet Explorer, MS Windows 2000/XP, Virtual Private Network, PPP (Dial-up), DELCON (Delivery Confirmation Systems), printers software/hardware, scanners software/hardware, PC hardware/peripherals, LAN troubleshooting, TCP/IP configuration, Norton Antivirus, Adobe Acrobat Reader, WinDVD, MS Outlook, password management and network troubleshooting and repair issues. Participated in Quality Management System (QMS) in accordance with ISO 9000.

Education record

Computer And Information Sciences

Hs, Information Technology

Education record